Operations Support Assistant
Grade 2 - £20,812 - £22,777 (Consultation grade. Subject to formal evaluation).
Working 36.5 hours per week
Work base - Northfield Adult Education Centre
Birmingham Adult Education Service
This is an exciting time for the service and its journey towards becoming an outstanding provider of adult and community education.
Birmingham Adult Education Service is the largest Adult and Community Learning provider in the country, working across multiple sites, with over 7,000 adult learners annually.
We are looking for enthusiastic customer facing individuals to join our busy teams. You will provide a front line service answering learners queries, both in person and over the telephone as well as carrying out a wide range of administration duties. You will be representing the service as a first port of call for potential new learners and our existing learners. You will need to be highly IT literate and have excellent customer service skills.
This post will be working at Northfield Adult Education Centre a vibrant centre serving the local community.
Here's why you should come and join us: Jobs at BAES - Birmingham Adult Education Service
An ability to fulfil all spoken aspects of the role with confidence using the English Language is required by Part 7 of the Immigration Act 2016
You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them.
Closing date: 21st November 2023 at 23.59
“Interviews for this post will take place in person. Shortlisted candidates will be provided with further information”
For any informal enquires please contact: Teresa Busby -email@example.com
We welcome applications from people with caring responsibilities and flexible working options will be considered.
A Disclosure and Barring Service (DBS) check will be undertaken
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Job Description and Person Specification: A10554 Operations Support Assistant - Gr2 JDPS.pdf
All of our vacancies are advertised internally for the first 5 days for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers) before the consideration of any other Birmingham City Council employees or external candidates.