Revenues Section Manager

Birmingham City Council
Closing date
30 Nov 2023

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Local Councils
Job Type
Revenues / Benefits
Contract Type
Working Pattern

Job Details

Revenues Section Manager

£ 38,296 - £ 46,549


Woodcock Street, Aston, Birmingham / Remote Working

Permanent Working 36.50 hours per week.

Birmingham City Council is looking for a Revenues Section Manager to deal with Council Tax and Business Rates recovery.

The Authority has invested in the creation of a brand new additional recovery section within the Revenues Service. This is an ideal opportunity for someone with experience of working with a wide range of stakeholders in supporting Council Tax, Business Rates and Business Improvements Districts collection to join the Revenues Service as a Departmental Manager.

The successful applicant will need to be able to hit the ground running and be experienced in the management and supervision of teams to ensure that collection of local taxation is maximised. The applicants well developed influencing skills will enable them to provide direction and guidance to teams across the revenue service.

This is a very challenging position that requires the successful candidate to work closely with other areas of the council including benefits, the contact centre, property teams and external partners such as the VOA and Enforcement Agents.

One of the key priorities for the service is to increase revenue collection through the implementation of effective collection methods, timely updating of citizen and business accounts to ensure swift and accurate billing and the proactive identification of changes to hereditaments that impact on the rateable value.

The applicant will need to possess excellent problem-solving skills. Experience of planning, forecasting, and producing management reports to support organisational change.

Experience and Skills

You will need.

  • Management experience
  • experience and knowledge of local taxation law and practice
  • excellent written, communication and customer service skills
  • the ability to understand and clearly explain complex rules.
  • analytical, forecast planning, preparation, and presentation of reports to Elected Members/ or Senior Managers
  • to work well as part of a team and on your own initiative
  • to work to unpredictable deadlines
  • to work with a high degree of accuracy and attention to detail

You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them.

Closing date 3rd December at 23.59  

For any informal enquires please contact: Jonathan Woodward 

Mob: 07864 932011 


Ref: BCC1693

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification: ML0846XV Revenue Section Manager Gr5 JDPS.docx

All of our vacancies are advertised internally for the first 5 days for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers) before the consideration of any other Birmingham City Council employees or external candidates. 


Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact When you have completed your application form this can be returned to or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at:

Living wage   small disability confident logo

Company info
0121 675 7070
Birmingham City Council
West Midlands
B2 2XU
United Kingdom

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