Grade 3 - £23,194 - £29,438
Consultation grade - subject to formal evaluation under the Pay Equity review
Working 36.5 Hours per week
We are seeking a Licensing Officer to join our very busy Taxi & Private Hire Licensing Team which is responsible for administering licences under the Town Police Clauses Act 1847, Local Government (Miscellaneous Provisions) Act 1976,
You will need to be able to demonstrate experience and understanding of either the above legislation and of licensing principles or other similar regulatory processes.
You will be responsible for administering licence applications in accordance with the relevant statutory provisions and the Council’s policies and procedures.
Working as part of a team you will assist in the continuity of administrative support to meet the varied service needs of the business, possess previous administrative experience including excellent verbal, written and IT skills and have high regard to the importance of customer satisfaction.
You will be reliable, enthusiastic, with a can-do and professional attitude towards the role and have the ability to manage a busy workload.
You will be proficient in the use of MS office, and have good communication skills, particularly on the telephone and by email. The role also requires dealing with customers face to face.
The ability to communicate effectively and provide excellent customer service is essential.
You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them.
An ability to fulfil all spoken aspects of the role with confidence using the English Language as required by Part 7 of the Immigration Act 2016
Closing date 26th November 2023 at 23.59
For informal enquiries please contact email@example.com
We welcome applications from people with caring responsibilities and flexible working options will be considered.
A Disclosure and Barring Service (DBS) check will be undertaken
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.