Library Services Assistant

Birmingham City Council
Birmingham, UK
£22,737 - £24,702
Closing date
1 Dec 2023

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Local Councils
Job Type
Contract Type
Part time temporary
Working Pattern
Part Time

Job Details

Library Assistant

Fixed Term 12 month Contract

Grade 2 - £22,737 - £24,702 (pro rata for part-time) Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 18.5 hours per week

Library of Birmingham,

• Working week includes Saturday working, with a mid-week day off
• One late night per week finishing at 7.15pm – either Monday or Tuesday

You will be working in the Business & Reception team at the Library of Birmingham, which includes two service areas: Business, Employment & Learning and Reception, Tourist Information and the Library Shop.  You will be supporting children, young people, families and adults in their use of both library services plus visitors to the City who are looking for information on visitor attractions.

This is an exciting opportunity to work within a team delivering a first class, customer focussed service in a busy and demanding library environment.  The Business, Employment & Learning work includes taking part in supporting customers with business databases, Job Library resources, promoting Business & Intellectual Property, signposting to careers services, voluntary organisations. 

Work on Reception, Tourist Information & the Library Shop involves acting as the first point of contact to other library areas, signposting to specific library collections and resources, external agencies and organisations, highlighting and promoting Birmingham and the Library as a destination point, highlighting tourist attractions and points of interest, cash handling and stock promotion with the Library Shop.  Training will be provided for all aspects.  

This role will support the Manager and Team in delivering a wide range of library services to the public including: delivery of the Library of Birmingham Enquiry Line and supporting customers to access other floors and services within the Library of Birmingham.  You will be involved in the day to day running of the service and have duties which will include working with collections, stock management and maintenance; assisting with colleagues with other promotional activities and workshops for those looking to start a business; and in producing printed resources & displays.

You must be able to work alternate Saturdays (day off for this midweek) and be able to work a late night up to 7:15pm.

For informal enquires please contact Yvonne Barker via email

You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them.

Closing date 1 December at 23.59  

For any informal enquires please contact: Yvonne Barker by email:

Ref: BCC1633

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

1633 - Library Services Assistant JDPS.doc


Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact When you have completed your application form this can be returned to or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at:

Living wage   small disability confident logo

Company info
0121 675 7070
Birmingham City Council
West Midlands
B2 2XU
United Kingdom

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