Customer Service Assistant (Reception)

Newcastle under Lyme Registration Office, 20 Sidmouth Avenue, Newcastle under Lyme
£17,419 - £19,430 per annum
09 Jun 2017
02 Jul 2017
Job Ref
Contract Type
Full time permanent
Working Pattern
The Registration Service is part of Staffordshire County Council's customer Service function. The job of a Customer Service Assistant can be very rewarding. It demands high standards of accuracy, an eye for detail and the willingness to work within a legal framework, and above all the ability to be sensitive and flexible to the needs of the public.

We are looking for positive individuals who have experience of working in a front facing customer focused environment. You will be required to Provide the first point of contact for customer enquiries into Staffordshire County Council, take payments, answer enquiries and manage bookings.

You should be enthusiastic, professional and flexible, and committed to providing excellent customer service and achieving high quality standards.

We are looking to recruit dedicated individuals in the areas below and you may be required to travel between Registration Offices and other locations in Staffordshire.

To apply for this post click on the job advert button below.

Closing date: Friday 30th June 2017 at midnight

Please be aware, only application forms completed online will be accepted. We will not accept CV's or Word application forms.


Predominant Place of work will be at Newcastle under Lyme Registration Office however you may be required to cover at other Registration Offices across Staffordshire.

Supporting documents
Job Description and Person Specification
Guidance Notes