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HR Caseworker (2 Posts) (Fixed Term Contract)

Bromsgrove and Redditch Councils
B98 8AH
Grade 7 £33,945 - £38,223 per annum
Closing date
19 Feb 2024

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Job Details

Human Resources Case Workers (2 posts)

37 hours per week
£33,945 to £38,223 per annum (fixed term for 12 months)

Redditch Town Hall, with hybrid working

Situated in North Worcestershire, Redditch Borough Council shares services with its neighbouring authority of Bromsgrove.  The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving on delivering services that make a difference to the community that we serve.

This is an exciting opportunity to join a busy and committed HR team, supporting management to deliver high quality services in a unionised environment.  

As one of two Human Resources Caseworkers, working alongside the existing HR team, you will play a pivotal role in shaping the employee experience within our organisations.  This 12 month fixed-term contract offers a unique opportunity to engage with diverse HR casework, including disciplinary, grievance, sickness absence, and capability cases.  

You will be the first point of contact for customers contacting the HR Service for advice in relation to discipline, grievance, performance and attendance management. Proactively signposting customers for self-service and advising over the life of any resulting casework.

You will also deliver training courses relevant to Human Resources and Organisational Development.  

You should be CIPD qualified to Level 5 or have equivalent experience (evidenced by CIPD Associate level membership), have experience of working in an HR environment and be able to demonstrate practical experience of advising managers dealing with HR casework at all stages. You will be self-motivated, well organised and able to deal with conflicting demands, and with excellent presentation skills.

The HR team operate a flexible agile working approach. Both homeworking and with attendance on site as and when required.   If you're ready to take on a challenging and rewarding role in HR casework, we'd love to hear from you!

Additional Information

The Councils offer a range of staff benefits:

  • pension
  • generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
  • flexible working, where appropriate
  • Employee Assistance Programme 
  • access to employee benefits platform.  Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Next steps – Need further information on the duties of this post? Please contact Sarah Walker or Russ Johnston (recruiting managers) on 01527 881276 or 01527 883140 or email or

Closing Date for completed applications is Monday 19th February 2024 (midnight).
  Interviews anticipated to take place week commencing 26h February 2024

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For a full list of our current vacancies why not visit our WM Jobs Recruiter Page

Attached documents
HROD Case Worker JD PS Jan 2024.pdf


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