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Relief Visitor Services Assistant (Market Hall Cafe)

Warwickshire County Council
£11.98- £12.18 per hour
Closing date
23 Feb 2024

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Relief Visitor Services Assistant - Market Hall Café



The Market Hall Museum
The 17th Century Market Hall stands in the heart of our historic town, a popular destination for both locals and visitors to Warwick.

Market Hall Café

Supporting local suppliers and the museum, our café is popular with both locals and visitors to Warwick. Customers can drink in or take away a Monsoon Estates Coffee, or try our speciality Golden Monkey teas, whilst enjoying our menu of cakes, paninis, sandwiches and toasties. We have indoor seating, plus outdoor seating available in the summer months.

The Role

Our team is passionate about promoting our services, motivated to achieve income targets, and dedicated to serving our visitors and the local community. Your focus will be covering our busy museum café. Daily tasks could vary between making fresh paninis, speciality teas and barista style coffee, to promoting our cream tea offer and in-house events.


Relief Visitor Services Assistants work on an ad hoc basis to cover staff holidays, absences, and extra activities at the museum, when required. This will include working weekends. Our opening hours are 10am – 5pm Tuesday – Saturday, with occasional Sundays throughout the year.


The Candidate 

Happy to work in a busy customer-facing environment, you are confident and speaking to a wide range of people. Good levels of numeracy and literacy are essential to this role. Please see Job Description for full criteria. Full training will be given.



For further information please see the Job Description and Person Specification below;


Relief Visitor Services Assistant (Market Hall Cafe)


Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! 

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure.  Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19%, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund


The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.


Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.


To discuss the role please contact Victoria Goodall-Barber or Sue Murray by email:


Closing date: 23rd of February 2024


Interview date: 4th of March 2024


Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements.


Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more




As a local authority we take on a wide range of roles, whether we are providing specialist care and support to the most vulnerable in our communities, or championing Warwickshire as a choice for business through our work to promote economic growth and innovation.

Warwickshire is famous the world over as Shakespeare’s county— but that’s only half the story.  We’re also vibrant and modern. One of the fastest growing commercial regions in the UK, we’re home to many leading companies and developing exciting opportunities for everyone who lives and works here. 


We pride ourselves on being an innovative employer that like to encourage new ways of working. Likewise, our ability to make decisions quickly is as important to us as it is to our customers.

We work actively with partner organisations to deliver our core services:

  • Schools and Learning
  • Social Care and Health
  • Community Safety
  • Environment and Planning
  • Leisure and Tourism
  • Roads and Travel


Company info
01926 41 8125
HR Service Centre
Shire Hall
CV34 4RL
United Kingdom

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