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Civil Enforcement Officer (Multi Role - Environmental Enforcement)

Worcester City Council
£25119 - £27334 per annum
Closing date
16 Feb 2024

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Local Councils
Job Type
Parking / CCTV
Contract Type
Full time permanent
Working Pattern
Shift work

Job Details

Worcester City are looking for enthusiastic, customer facing people to join our Parking and Enforcement Team.

You will deliver excellent customer service with all matters relating to Parking and Enforcement. 

You will deliver strong performance and remain customer focused in all aspects of your role.

In addition to Parking, a key area of your role will be Environmental Enforcement. You will be required to play a key role in keeping Worcester City a clean, bright and vibrant place for its residents and all those who visit. 

Your role will include training which will set you in good standing in ensuring the Highways are unobstructed. 

You will be required to issue PCNs to vehicles issue Fixed Penalty Notices under the Environmental Act. 

Worcester City Parking and Enforcement team are proud to be a service where we prioritise tasks, sometimes away from the day to day running of the service. 

We are keen to support other areas within the council to ensure a collaborative working environment. 

If you are ready to work with a positive approach in a team that recognise 100% effort to their work, you will fit in at Worcester City Council. 

 We welcome applications from all sections of the community. We would like to help you shine during this process. If you need any assistance with applying please contact the Recruitment team on We can assist with alternative formats for your application or offer a MS teams interview, for example.  

For further information about the role, please contact Gareth James  Manager, at 

Closing Date: 16th February 2023

Interview date: 21st February 2023

Attached documents
Role Profile
Employee Benefits


From Monday 11th December 2023 an exciting change is happening for us as an organisation - we have implemeted a new system which will improve your candidate experience! To access your candidate portal for our new system, head to

If you have an application in progress with us on, or before, Monday 11th December 2023 – don’t worry, this will continue as it normally would and there will be no impact on your application or the process. More information on our new and improved system can be found on the WMJobs help pages

Why choose Us?

This is an exciting time to join Worcester City Council!

We may not be a large local authority but we still have ambitious plans, including the development of our historic and beautiful city, increasing tourism and driving economic vibrancy.

Working for Us

Worcester City Council is always on the lookout for talented individuals, who want to make a real difference to our city and can help us to continue building on our success.

We are committed to seeking excellence in everything we do, including smarter ways of working and enhancing employee wellbeing.  We have moved away from traditional ways of working for the majority of our roles, towards hybrid working, including home working, hot desking and flexitime.

By encouraging better work-life balance, we gain a healthy, happy, engaged and thriving workforce, who then deliver meaningful outcomes for Worcester.

We will offer You

  • You will normally work a 37-hour week (although we have part time roles too). Annual leave starts at 26 days and rising to 31 days after 5 years' service, in addition to paid public holidays.
  • A generous flexitime scheme (where applicable) that can accrue an additional two days off per month
  • An additional fixed day off over the Christmas period and you can purchase up to 5 additional days' holiday per year.
  • Incremental pay increases within your grade, alongside any national pay awards.
  • Flexible working options including working from home and the right to request a variance in weekly hours and/or a reduction in hours.
  • Our valued Local Government Pension Scheme, where on average we contribute two thirds’ costs to an employee’s one third costs, with tax relief on these contributions, as well as protecting your family on your death You also have the option to exchange part of your pension for a tax-free cash sum on retirement.
  • We want you to develop and thrive in your role so we will invest in your training and professional development, including any required professional subscriptions.
  • A wide-ranging benefits platform, making your salary stretch further, with money-saving deals on your weekly groceries, high street retailers, technology purchases, holidays and luxury items, all accessible via an App on your personal devices.
  • A long service award.

Supporting Your Wellbeing

  • A free and confidential employee assistance programme (EAP), available 24 hours, to aid your work life balance.
  • Time off given for volunteering, for the benefit of Worcester.
  • Heavily subsidised leisure activities at the Council’s gyms and swimming pools (seven centres across Worcestershire).
  • Cycle to work schemes
  • Access to electric bikes for travel between sites
  • Free eye tests for visual display users and seasonal flu jabs
  • Enhanced family friendly policies and enhanced sick pay.
Company info
01905 722233
Worcester City Council
The Guildhall
High Street
United Kingdom

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