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Family Support Worker - Migration Team

Warwickshire County Council
£28,770.00 - £31,364.00 per annum
Closing date
19 Feb 2024

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Local Councils
Job Type
Social care
Contract Type
Fixed Term Contract
Working Pattern

Job Details


About the Organisation:

Here at Warwickshire County Council, we put children and families at the forefront. We are passionate about supporting communities and families to build on their strengths and relationships and find their own solutions. We work with children and families to build strong connections, and help families find long-lasting solutions. Our work contributes to our wider County Council aim – to make Warwickshire the best it can be for everyone.   


If you a genuine interest in humanitarian issues and would like to be part of a team making a difference to the lives of newly arrived communities, we want to hear from you, as you could be the person, we are looking for to join our innovative, supportive and high performing team.


Find out why we are good Ofsted

If you want to build strong relationships and connections with families, join Warwickshire’s Children and Families service. Find out more about Us and Our Offer to you


  About the Team and the Role:

This is an exciting opportunity to join Warwickshire’s Migration Team. We are a countywide team that has expanded over the last 12 months to support newly arrived communities within Warwickshire. We have experience of managing the Syrian Vulnerable Persons Resettlement scheme over the last 5 years, and more recently, have responded to the Afghan Humanitarian crisis by providing wrap around support to Afghan evacuees as well as responding and establishing a team to support Ukraine guests and hosts.Moreover, we have recently created a dedicated team to support the Asylum effort within Warwickshire by working closely with services and hotel providers to ensure families can access services within their local community. Download our Why work for Us Brochure



Restorative Practice is at the heart of what we do: 

  • You will work with families to provide a package of integration support to enable them to integrate with their families into work, healthcare, education, employment and their local community where relevant.
  • You will support / signpost families to relevant services
  • You will work collaboratively with partners such as; SERCO, Housing, DWP, Private Landlords, Health, local agencies, community groups and other professionals to effectively support families to live a full and active life.
  • The role also involves assisting with physical/mental health, life skills, accessing ESOL, employment and education.
  • (Resettlement) You will support families from their point of arrival into the UK to ensure they are supported to feel safe within their new home and wider community and will assist with practical tasks such as opening a bank account, making the relevant benefit claims, accompanying to appointments with DWP, GP, dentist, school, hospital, university or any other service as required. 
  • (Asylum) You will support and signpost families to navigate local services such as education /volunteer groups / Immigration support whilst they are residing in contingency (hotel) / dispersed accommodation.
  • Initial resettlement support will be on an intensive basis, this will taper off as families become more confident and their social capacity / confidence increases.
  • You will be required to produce, monitor and review family plans using an electronic recording system in collaboration with families to enable them to maintain ownership and identify progress in their integration journey


We also offer agile working, as well as hybrid working Children and families service - rewards and benefits – Warwickshire County Council.


Read more in our Agile Working leaflet


If you want to build strong relationships and connections with families, join Warwickshire’s Children and Families service.

For further details please see the job description and person specification



Additional Information:

This campaign is being supported by our colleagues at Fair Chance to promote a more inclusive application and interview approach. For further information please see



Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974


If you would like to discuss the role informally, please contact; Maria Francis or Dave Jones


Closing date: 19th February 2024
Interview date: 28th & 29th February 2024


To apply for this vacancy please click on the 'Apply' button.


Our method of application is online, please note, CV’s should not been submitted unless asked to do so.


If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on including your contact details and any relevant screenshots.


You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.


As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification.


Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact  and we will make every effort to meet your specific requirements.


Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more.


















As a local authority we take on a wide range of roles, whether we are providing specialist care and support to the most vulnerable in our communities, or championing Warwickshire as a choice for business through our work to promote economic growth and innovation.

Warwickshire is famous the world over as Shakespeare’s county— but that’s only half the story.  We’re also vibrant and modern. One of the fastest growing commercial regions in the UK, we’re home to many leading companies and developing exciting opportunities for everyone who lives and works here. 


We pride ourselves on being an innovative employer that like to encourage new ways of working. Likewise, our ability to make decisions quickly is as important to us as it is to our customers.

We work actively with partner organisations to deliver our core services:

  • Schools and Learning
  • Social Care and Health
  • Community Safety
  • Environment and Planning
  • Leisure and Tourism
  • Roads and Travel


Company info
01926 41 8125
HR Service Centre
Shire Hall
CV34 4RL
United Kingdom

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