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Supervised Contact Officer x 5

Stoke-on-Trent City Council
Stoke-on-Trent, Staffordshire
£23,114 - £24,294
Closing date
28 Feb 2024

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Local Councils
Job Type
Social Care – Children
Contract Type
Working Pattern
See advert details
Full-Time, Part-Time

Directorate: Children and Family Services

Section: Contact Service

Location: Various Children Centres

Grade: Level 4

Salary: £23,114 - £24,294

Hours: 37 Hours or 30 Hours


This advert is open to both Internal and External applicants.


There are 4 full time permanent posts and one permanent post working 30 hours per week.


We are looking to recruit flexible, enthusiastic, self-motivated and passionate staff  to supervise and support family time sessions to a high standard, supporting parents to ensure the sessions are safe and child focused. To be available to work between the hours of 8.00am to 8.00pm Monday to Friday.


To observe interactions between children and families and record detailed observations in a timely and accurate manner.


To ensure that supervised Family Time sessions take place in a safe environment and that risk has been assessed.


To ensure all relevant information is shared with the child’s social worker and your direct manager in a timely way and to prepare evidence for court upon request.


Please contact Kathryn Grocock on 01782 235248 or Keeley Nocilla on 01782 235667 for an informal discussion.


We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment.  This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).


Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority.  If this happens you will be advised accordingly.


Equality, Diversity and Inclusion

Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications from all sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together.


To Apply - please visit our website If you have any queries or want an application form in another format, please email or call us on 01782 238189.

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