Synergy System Officer

Warwickshire County Council
£23,500.00-£23,893.00 per annum
Closing date
27 Feb 2024

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Local Councils
Job Type
Information technology
Contract Type
Working Pattern

Job Details


About the Team and the Role


The System Officer role will specifically focus on supporting the maintenance of the Synergy education database as part of the Synergy Delivery Unit. This post will play an active role within the team to ensure the records in the system are kept up-to-date and accurate in support of our vision to enable high-quality service provision. This will include using advanced tools to import and corroborate data from multiple sources.


You will work with the team to meet the outcomes of the service delivery plan. The person appointed will develop and maintain good working relationships with our range of key stakeholders to maintain effective application of the Synergy system and provision of high-quality data to all Synergy users.


Key Requirements


  • Able to follow written processes carefully and consistently.
  • Excellent attention to detail.
  • Able to handle confidential information appropriately.
  • Able to liaise with internal and external colleagues and partners.
  • Able to communicate complex or sensitive information to a range of audiences.
  • Able to assist with system testing as required.


For further information please see the Job Description and Person Specification below;


Synergy System Officer


Working for Warwickshire – This is the difference you make


Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! 


At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure.  Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.


Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19%, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit:


Warwickshire Pension Fund homepage – Warwickshire Pension Fund


The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.


Click here to view the benefits at Warwickshire County Council.


Additional Information


If you would like to discuss the role informally, please contact Paul Tuckwell, Synergy and Web Team Manager on or 01926 736342.


Closing date:                              27th February 2024

Interview date: Week commencing 4 March 2024


Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements.


Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more


As a local authority we take on a wide range of roles, whether we are providing specialist care and support to the most vulnerable in our communities, or championing Warwickshire as a choice for business through our work to promote economic growth and innovation.

Warwickshire is famous the world over as Shakespeare’s county— but that’s only half the story.  We’re also vibrant and modern. One of the fastest growing commercial regions in the UK, we’re home to many leading companies and developing exciting opportunities for everyone who lives and works here. 


We pride ourselves on being an innovative employer that like to encourage new ways of working. Likewise, our ability to make decisions quickly is as important to us as it is to our customers.

We work actively with partner organisations to deliver our core services:

  • Schools and Learning
  • Social Care and Health
  • Community Safety
  • Environment and Planning
  • Leisure and Tourism
  • Roads and Travel


Company info
01926 41 8125
HR Service Centre
Shire Hall
CV34 4RL
United Kingdom

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