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Performance Review Officer

Employer
Birmingham City Council
Location
Birmingham
Closing date
3 Mar 2024
Reference
1747

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Sector
Local Councils
Job Type
Housing
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

Performance Review Officer
Grade 3 - £25,119 - £31,364 Consultation grade subject to formal evaluation under the Pay Equity review
Permanent
Full Time 36.5 Hours per week

Birmingham is a City on the move. Join our Capital Investment team and you can be a part of it.  We’re a City with a vision. For our communities. For our people. For the future. Opportunity doesn’t wait. And neither do we. We’re building the Birmingham of tomorrow, with the largest property portfolio of its kind. Together, we can change millions of lives for the better. 

Birmingham has a portfolio of circa 60,000 social housing units and this is your opportunity to play a part in looking after the maintenance, investment and safety of these properties.

As a key part of a small but busy Capital Investment team, you will provide clerical support to technical officers in a range of admin/clerical duties. You must be confident and competent in the use of IT, analysing performance data, inputting onto Northgate and Apex database, interrogating and reporting from our systems; other duties may include assisting with recruitment and audit tasks, progress tracking and chasing, following processes and dealing with tenants, contractors and others in various roles and circumstances so your excellent communication and customer care skills are really important to us and our tenants.

If you're a team player but also able to work on your own initiative with a focus on 'can do' despite conflicting priorities, we want to hear from you!

Please ensure that your application demonstrates how you meet the requirements of the post which is available on the Job Description and Person Specification

You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. 

For any informal enquires please contact: Lorraine Long at Lorraine.Long@birmingham.gov.uk 

Ref: BCC1747

Previous applicants need not apply

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification: 1747 Performance Review Officer JDPS.pdf

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.

Living wage   small disability confident logo

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom

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