Skip to main content

Community Care Supervisor

Dudley Metropolitan Borough Council
Brierley Hill Health and Social Care Centre
£29,269.00-£32,076.00 per annum
Closing date
12 Mar 2028

View more

Local Councils
Job Type
Social Care – Adults
Contract Type
Working Pattern

Job Details


Dudley MBC are implementing a Short Term Assessment and Reablement Team (Dudley STAR Team)

An exciting new team is being formed to operate the council’s new adult social care short term assessment and reablement service. The service will be offering local people an efficient and effective support package post hospital discharge, while supporting the NHS to be more effective and increasing their capacity.

Following a hospital discharge and once home, the new team made up of occupational therapists, physiotherapists and support staff will assist people to regain their daily living skills, mobility, and independence at home, through a tailored bespoke ‘reablement’ therapy plan. The team will work closely and intensively with each person to meet set goals and outcomes over an agreed period. The focus will always be on promoting independence.

Social work / care management and supervisory roles, care and support worker roles, along with physiotherapy and occupational therapy roles are being recruited to for the new team. All roles will have a clear career progression pathway within Adult Social Care, and training and development packages.

As an employee of Dudley MBC, you will receive a comprehensive annual leave package, an option to join the pension scheme and regular supervisions. We invite you to be part of a forward thinking, dynamic council, which actively supports staff, and works to change people’s lives for the better.


Post: 2 x Community Care Supervisors (Permanent)

Hours: 37 per week

Salary: Grade 7 (£29,269.00 to £32,076.00)

Location: Brierley Hill Health and Social Care Centre or various locations across Dudley borough

Excellent opportunities have arisen to work within Assessment and Independence on Urgent Care Services and Dudley Short Term Assessment and Reablement team.

Your primary role will be to ensure the delivery of a high-quality Urgent Care duty team for vulnerable people in the Dudley borough. You will be working 37 hours per week on a flexible rota which includes some weekends, evenings and bank holidays, for which relevant enhancements will be paid.

You should have experience of working in a care setting and an NVQ 2 in Health and Social Care or equivalent.

Your main duties will include:-

  • Co-ordinating, triaging and signposting all Urgent Care calls/ referrals across the service to enable people within Dudley to be supported at home with their daily living activities and prevent hospital admittance or support hospital discharge.
  • Supporting a community Urgent Care Team providing person centred support and opportunities for people and their carers.
  • Providing supervision and support to staff within the duty team and supporting care staff within the community undertaking their role.
  • Contributing to the implementation of service developments within the Urgent Care service.
  • Assisting in managing the demand for care capacity and ensuring safe and timely discharge and quality care provision.
  • Assist with responding to Urgent Care crisis within the community to support people with a difficult time in their lives.
  • Prioritising workload of referrals and escalating appropriately when required.
  • Be able to work under pressure and prioritise appropriately.
  • Being aware of CQC standards.

You may need to work flexibly, travelling across the Dudley borough and will therefore need to have the use of a vehicle.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults; therefore, the post is subject to medical clearance and an enhanced DBS check.

For an informal discussion about the role please telephone 01384 811919 to speak to Joanne Bevan or Angela Hunt.

Or email

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.  

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.  

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or  who can support with Digital Skills and Job Applications.  

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via  

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance    

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via 

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.  

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at  

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications


Attached documents
Community Care Supervisor JD May 19.doc
Community Care Supervisor PS May 19.doc
Benefits List


Top tip when applying – As we’ve got a new recruitment system the application process has changed a little and we hope you’ll like it! 

You’ll first need to register and create a profile the first time you apply. 

Creating your profile will enable you do things such as track your application progress, view emails you’ve received from us and manage communication preferences, manage your interview bookings and offer information if successful.

About Dudley Council

It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve.

At Dudley Council we have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities.

We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of ‘Forge a Future for all’

We ensure communities influence council decisions and are committed to delivering services in partnership with communities.  We provide flexible and responsive service in partnership and help communities help themselves.

In joining a local authority that serves 320,000 residents you will become an integral part of a council that:

• is ready to embrace change, providing an environment in which you will be encouraged to make your mark

• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services

• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people

• wants borough residents to have their say through our community forums

• dedicates time to meaningful consultation and listen to the views of our residents

• is working with the community to encourage active involvement of our residents

We want to leave a legacy of a better future for the borough that reflects Dudley borough’s potential and harnesses the ambitions of the people we serve. For more information see our Council Plan, Dudley Borough Vision for 2030, Forging a Future for All and key information about the borough and its communities at All about Dudley Borough

Company info
01384 811300
Dudley Metropolitan Borough Council
Mary Stevens Park
West Midlands

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert

Similar jobs