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Team Leader - Home Support Service

Sandwell Metropolitan Borough Council
Independent Living Centre, 100 Oldbury Road, Smethwick. B66 1JE
Band E SCP 18-25 (£29,269 - £33,945 per annum)
Closing date
8 Apr 2024

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Local Councils
Job Type
Social Care – Adults
Contract Type
Working Pattern
See advert details
Full-Time, Part-Time

Job Details

STAR service is a Short Term Assessment and Reablement service provided by Sandwell Council providing care and support to people in their own home. The service plays a vital part in maintaining the independence of those living in borough. The service works closely with colleagues in hospitals to support the Discharge to Assess (D2A) process with an emphasis on the ethos of ‘Home First’ We also work with our community health colleagues to promote a reablement ethos.

We are looking for a Permanent Team Leader to assist us to deliver an enhanced customer experience that promotes well-being to local people in their local communities.

It is a 7-day service and Team Leaders work shifts between 7am and 10:30pm. You will be required to:

  • Support the Team Manager, Deputy Manager and Co-ordinators to manage a team of staff to deliver Home Support services to support people in their own homes to promote independence.
  • Participation in the assessment and review of people who use the service.
  • Deal with day to day staffing issues and associated operational issues including staff supervision and appraisal.
  • Proactively promote partnership working and integration

You will also be required to undertake an enhanced Disclosure and Barring Check.

For an informal discussion, please contact Jaine Fleetwood on 0121 569 4830 or Email,

Please download an application form below and return to

Please note we are not currently accepting CVs


37 hours per week

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to:

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit

Click here to find out more about our One Team Framework: Values and Behaviours.

Supporting documents
Job Description
Personnel Specification
Information for applicants
Application form


Who are we?

Sandwell is situated at the very heart of the West Midlands, just a stone’s throw from Birmingham. A large, diverse, metropolitan borough, Sandwell offers exciting opportunities for all in a friendly, supportive environment.

Why work for us?

  • Generous annual leave entitlements
  • Access to the Local Government Pension Scheme
  • Access to an award-winning employee benefits scheme, which includes:
  • An exclusive retail discounts portal
  • Salary sacrifice schemes for cars, bikes, technology and car parking
  • An employee assistance and counselling service
  • Annual leave purchase scheme
  • A wide variety of learning and development opportunities
  • Flexi-time working
  • A variety of leave schemes including carers, compassionate, maternity and paternity
  • Volunteering scheme

Your career at Sandwell Council

We offer something for everyone, with an incredibly wide range of career opportunities, at any stage of your career, from apprentices to senior managers.

Whether your focus is a support service, such as Finance, Human Resources, Legal or ICT, or a frontline service, such as Social Care, Planning & Regeneration, Housing or Leisure, it’s worth looking at what Sandwell has to offer.

Our plans for the future

Our Vision 2030 shows just how committed we are to creating the best future possible for our communities and for the people who live and work in Sandwell. 

We’re a progressive organisation, and we’re proud of what we’ve achieved so far, but we know there’s much more to do to make our vision. For more information on our plans for the future see our dedicated vision 2030 page;

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit;

For information on our Values and Behaviours, please visit:

To view a copy of the Local Government Career Guide, please visit;

Company info
0121 569 3300
Sandwell Metropolitan Borough Council
Sandwell Council House
Freeth Street
West Midlands
B69 3BS
United Kingdom

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