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Support Manager

Sandwell Metropolitan Borough Council
Walker Grange, Central Avenue, Tipton, DY4 9RY
Band E, SCP 18-25 (£29,269 - £33,945 per annum)
Closing date
8 Apr 2024

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Local Councils
Job Type
Management, Social care, Social Care – Adults
Contract Type
Working Pattern

Job Details

We currently have an exciting developmental opportunity available for the position of a Support Team Manager.
We are looking for an enthusiastic individual who possesses a good working knowledge of dementia and understanding of the demands of the service which we deliver to individuals within their own homes and in our day service.
You will be required to manage the duty aspect of the service where you will lead the team throughout the shift.

We are looking for an individual who has:
• Excellent planning & organisation skills.
• An ability to work to deadlines.
• An understanding of the nature and importance of co-production and partnership working.
• Excellent communication skills

•Educated to A level/NVQ level 3 or equivalent .

You will also be required to undertake an enhanced Disclosure and Barring Check.


37 hours per week

Flexible working hours will be required including evenings weekends and bank holidays, etc. (inclusive pay scales).
Shift Patterns to include 07.00-15.00, 14.00-22.00, 09.00-17.00

Please download an application form below and return to

Kindly note we are not presently accepting CVs.

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to:

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit

Click here to find out more about our One Team Framework: Values and Behaviours.

Supporting documents
Information for Applicants
Job Description
Personnel Specification
Application form


Who are we?

Sandwell is situated at the very heart of the West Midlands, just a stone’s throw from Birmingham. A large, diverse, metropolitan borough, Sandwell offers exciting opportunities for all in a friendly, supportive environment.

Why work for us?

  • Generous annual leave entitlements
  • Access to the Local Government Pension Scheme
  • Access to an award-winning employee benefits scheme, which includes:
  • An exclusive retail discounts portal
  • Salary sacrifice schemes for cars, bikes, technology and car parking
  • An employee assistance and counselling service
  • Annual leave purchase scheme
  • A wide variety of learning and development opportunities
  • Flexi-time working
  • A variety of leave schemes including carers, compassionate, maternity and paternity
  • Volunteering scheme

Your career at Sandwell Council

We offer something for everyone, with an incredibly wide range of career opportunities, at any stage of your career, from apprentices to senior managers.

Whether your focus is a support service, such as Finance, Human Resources, Legal or ICT, or a frontline service, such as Social Care, Planning & Regeneration, Housing or Leisure, it’s worth looking at what Sandwell has to offer.

Our plans for the future

Our Vision 2030 shows just how committed we are to creating the best future possible for our communities and for the people who live and work in Sandwell. 

We’re a progressive organisation, and we’re proud of what we’ve achieved so far, but we know there’s much more to do to make our vision. For more information on our plans for the future see our dedicated vision 2030 page;

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit;

For information on our Values and Behaviours, please visit:

To view a copy of the Local Government Career Guide, please visit;

Company info
0121 569 3300
Sandwell Metropolitan Borough Council
Sandwell Council House
Freeth Street
West Midlands
B69 3BS
United Kingdom

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