Apprentices - Business Admin/Customer Service/HR Payroll

Dudley Town Centre
£6,752 per annum
19 Sep 2017
20 Sep 2017
Job Ref
Contract Type
Fixed Term Contract
Working Pattern
See advert details

NOT GOING TO UNI? See what Dudley Council has to offer

Want to learn and work at the same time? Apprenticeships in Dudley

 We are currently recruiting for immediate starts

Dudley Council apprentices develop professional skills, knowledge and confidence and an opportunity to gain a recognised qualification through its Apprenticeship Programme.  Dudley Council is recognised as the highest recruiter of apprentices in the Black Country.   

So if you are interested here are 5 good reasons to start your Apprenticeship with Dudley Council:- 

  • A real alternative to University
  • Earn while you learn
  • Gain qualifications
  • Improve your prospects
  • Perfect start to your career

We are looking to recruit Business Admin, Customer Service and HR/Payroll Apprentices across the Council.

Fixed Term Contract for 14 Months

An Apprenticeship with Dudley MBC will give you the opportunity to gain 'hands on' experience in the workplace whilst getting paid. The work you undertake in this role will support you towards completing a Level 2 apprenticeship in either Business Administration or Customer Service.

Placements are across the borough so applicants need to be able to travel to your workplace which will be in central Dudley.

The Benefits of an Apprenticeship:

  • Learning while you work
  • Developing practical skills & knowledge
  • Gaining job learning from other team members

We can offer:

  • Training, development & work experience
  • Recognised Level 2 apprenticeship
  • Paid annual leave & flexible working hours
  • A good support network throughout your apprenticeship

We are looking for candidates who have:

  • No experience is required as full training will be provided.
  • GCSE's in Maths & English grade D or above/equivalent Functional
    skills level 1 for Customer Service & Business Admin.
  • For the HR/Payroll Business Admin apprenticeships Grade C or above is required in Maths & English/equivalent functional skills level 2.
  • Good communication skills
  • Ability to work as part of a team
  • Good IT Skills
  • Commitment to further development through training

If you are interested in one of the above apprenticeships please see attached specific details and job description & person specification.

When completing your on-line application you will be required to indicate your preferred choice of apprenticeship.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance;

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at

This post is subject to a Basic Criminal Record Check.

NB: We reserve the right to close vacancies prior to the advertised date if a large number of applications are received.

For an informal discussion please contact 01384 811300 (option 2) or email: .

For further information about Apprenticeships with Dudley MBC and the training involved, please visit our Apprenticeship microsite

Supporting documents
Customer Service Job Description and Person Specification
HR/Payroll Apprentice Job Description and Person Specification
Customer Service Apprentice JDPS.doc
Apprentice Payroll Job Description July 2017.doc
Business Administrator Apprentice Job Description and Person Specification.doc

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