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Complex Case Investigator

Employer
Birmingham City Council
Location
Birmingham
Salary
£40-50k
Closing date
14 Jun 2024
Reference
1622

View more

Sector
Local Councils
Job Type
Housing
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

Complex Case Investigator

Permanent

Grade 5 - £40,221- £48,474

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

We are continuing to develop a new service to regulate the private rented sector within areas of Birmingham and are looking for committed, enthusiastic and organised individuals like you, who can provide a best-in-class service in this new arena.  The service is to be the largest in the country, fitting for the second City and largest metropolitan Local Authority.

This is your opportunity to have a real influence on a high-profile frontline service, helping to refine and develop efficient and effective lean systems to ensure that the licensing programme for private landlords operates smoothly and delivers on time. 

Our Private Rented Sector Licensing Service will receive and process applications from private rented sector landlords, ensure compliance and take enforcement action for unlicensed privately rented premises in Birmingham.  

You will undertake inspections, investigations and enforce relevant statutory provisions aimed at protecting and improving homes and neighbourhoods across the city. Your role is outcome focussed and will concentrate on bringing reluctant landlords into compliance, investigating unlicensed properties, reducing crime, deprivation, and antisocial behaviour, and enforcing the Housing Act 2004 through HHSRS inspections. 

You will have a good level of education and experience within the investigatory and enforcement arena.  You will have excellent communication skills and be committed to personal development. A positive attitude, enthusiasm, and flexibility to work in a busy and dynamic environment are key to the role. 

For a discussion about the post and/or your suitability; please contact Property Licensing Service Manager: Laksmi.kerrison@birmingham.gov.uk or helen.harper@birmingham.gov.uk 

You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. 

An ability to fulfil all spoken aspects of the role with confidence using the English Language as required by Part 7 of the Immigration Act 2016.

Please Note:  Interviews for these positions will take place in person, in Birmingham.

Ref: BCC1622

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Job Description and Person Specification

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.   

For the awards and support for our employees, please follow https://www.birmingham.gov.uk/homepage/169/job_vacancies  

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
GB

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