Transport Admin Assistant

Location
Unit 28 St Georges Ind Estate Donnington Telford
Salary
Point 14
Posted
08 Aug 2017
Closes
19 Aug 2017
Job Ref
TWC000002440
Contract Type
Fixed Term Contract
Working Pattern
Flexible hours
Hours
Full-Time


Fleet Transport Services

Transport Admin Assistant

£16,781- £17,772 per annum

Scale 3 - this post is temporary for a 6 month period.

37 hours per week

Fleet Services transport children from home to school, adults from home to Day Centres and other members of our community who cannot access public transport and need specialist transport. The Fleet is based and operated out of St Georges Depot in Donnington, Telford and has 46 minibuses.

Fleet Transport Service is a fast paced working environment where every day presents new challenges with initiative solutions. Our passengers travel with us because they feel safe and well looked after and we ensure that vulnerable adults, children and elderly residents get out to go to school, day centres and to socialise and shop.

The post holder will provide administrative support within the Fleet Services team ensuring safe, reliable, efficient transport is provided to the communities of Telford and Wrekin

Administer daily phone bookings for Dial-a-Ride (DAR). This includes taking bookings and logging them on the I.T. system, routing and scheduling pick-ups and drop-offs and dealing with cancellations and notification of changes to drivers.

Deal with day-to-day enquiries regarding transport service provision ensuring customers are managed efficiently and in a sensitive and sympathetic manner taking into account the needs of the individual passengers.

Requires NVQ level 2 in Business Administration or equivalent level of experience

Proficient in the use of a PC, MS Office and related software as well as ability to learn other software such as financial management systems, Transport Tracking system. 

To have good geographical knowledge of Telford Road systems and surrounding areas is essential

Good verbal and written communication skills

Please note employees who are at risk will be considered first for this position.  Only if an appointment is not made will other candidates be considered.

 

We are committed to equality and diversity. Posts working with children or vulnerable groups will be subject to an appropriate criminal records check.

 

Sorry but CVs will not be accepted.

 

 

Supporting documents
Transport Admin JD and PS