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Community & Civil Enforcement Officer

East Staffordshire Borough Council
£26,421 to £28,770
Closing date
20 Jun 2024

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Local Councils
Job Type
Contract Type
Working Pattern
Shift work

Job Details

About Us

East Staffordshire Borough Council is committed to creating a safer, greener environment for those within the Borough and is looking to recruit an additional Community and Civil Enforcement Officer.

Community & Civil Enforcement are present in the community focusing on the quality of the local environment, particularly in relation to parking, dog control, litter, waste enforcement and anti-social behaviour.  


The Role

This is an exciting opportunity to join the Community & Civil Enforcement team who patrol the Borough on foot to deal with a variety of duties from environmental crime and anti-social behaviour to parking.

The team investigate matters such as fly-tipping, littering, parking, abandoned vehicles and recycling and work closely with others gathering evidence.  The role includes issuing penalty charge notices for parking offences and fixed penalty notices for littering, fly-tipping and dog control offences as well as organising team initiatives focusing on areas of concern.  The role encompasses working autonomously so decision making and prioritisation of workload are essential.  


Key Requirements

The successful candidate should have:

- Experience of working in a local authority enforcement environment (or similar);

- Experience of working with residents, community groups and the public as well as managing complaint investigation and resolution;

- The ability to accurately record information for reports and witness statements as Officers are required to gather intelligence and prepare evidence for court cases and on occasion attend court to give evidence on prosecutions.

In addition, you should be self-motivated to work both autonomously and as part of a team.  You should also be able to demonstrate an ability to give advice and assistance to members of the public, businesses, other members of staff/service, stakeholders, other agencies and public bodies including giving school education on topics related to the role.


Skills and Experience

You should ideally possess:

- GCSE Grade C or equivalent in Maths and English;

- Excellent communication and interpersonal skills with negotiation and conflict management skills;

- The ability to multi task across a range of disciplines.

Additional Information

Hours of work:   37 hours per week on a rota basis which provides comprehensive coverage between the hours of 07:00 and 19:00 Monday-Friday and 08:00-16:30 Saturday-Sunday.   This will include Bank Holidays, and the period between Christmas and the New Year.  

East Staffordshire Borough Council has a commitment to the Safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.   Successful applicants will be required to undertake a standard Disclosure and Barring Service Check.  

Attached documents


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East Staffordshire Borough Council aims to recruit and retain the most talented people to enable us to deliver high quality services for our residents.  A career with East Staffordshire Borough Council offers rewarding and challenging opportunities in a wide range of roles, and the chance to make a difference to the lives of local people.  As an employee of East Staffordshire Borough Council you will have access to a range of benefits including flexible working, opportunities to learn and develop new skills and leisure activity discounts.  Further information regarding the numerous benefits and rewards associated with working for us can be found on this page Benefits and Rewards

About East Staffordshire

East Staffordshire is a great mix of town and country.  The capital of the National Forest, the St George’s Park FA Centre and a rich brewing heritage can all be found in the borough, as can beautiful countryside and interesting villages.  The Council offices and Town Hall are based in Burton upon Trent.

East Staffordshire Town Images

Equality & Diversity

The Council is actively building diverse teams and welcomes applications from everyone, including people of different age, sex, gender, ethnicity, religion, and sexual orientation. 

We are a Disability Confident Employer, and further details of our commitment to Equality and Diversity can be found on this page Equality and Diversity

   East Staffs

Learning and Development

We are committed to developing the skills and knowledge of our workforce to meet the current and future needs of the organisation. Further details of learning and development opportunities can be found on this page Learning and Development

How To Apply

Details of how to complete an application, can be found on this page How to apply

Company info
01283 508708
East Staffordshire Borough Council
Town Hall
King Edward Place
Burton upon Trent
DE14 2EB

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