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Housing Solutions Officer

Herefordshire Council
£29,777 - £33,945
Closing date
12 Jun 2024
1616 (HCWF01107417)

Job Details

About The Role
Job Title: Housing Solutions Officer
Contract: Fixed term until March 2025
Location: Blueschool House, Hereford
Hours:  37 hours
Salary: £29,777 - £33,945
Closing date: 12/06/2024
Interview:  TBA

The role

We are seeking a well-motivated experienced professional to provide comprehensive housing advice to prevent homeless where possible. Offering early intervention and signposting to support agencies where necessary to ensure housing related support is available to assist in sustaining tenancies

To conduct homelessness interviews where homelessness cannot be prevented within legislative framework (Part VII of the Housing Act 1996 as amended by the Homelessness Reduction Act 2017, Code of Guidance and relevant Council policy whilst safeguarding the well-being of vulnerable people.  

To provide a comprehensive housing advice service in relation to all housing options including home ownership, private rented and a range of affordable housing options both rental and ownership options, to maximise housing stock across the county.

Work in partnership with Home Point and housing providers across the county to ensure that allocation of accommodation is undertaken within the relevant legislative framework.

About You
• You should be a good communicator who is able to work across the public, private sector and faith sector
• Be passionate about and have track record of making a difference to vulnerable people 
• Demonstrate a flexible and innovative approach to working  
• Be able to grasp a complex working environment and develop cohesive solutions to make services better for people.
• Have an extensive knowledge of Housing legislation

Please contact Sarah Woodhouse on 01432 260864 or by email: 
Sarah.Woodhouse@ for an informal discussion about this role.

We Offer
• A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:
• Starting Salary £29,777
• Pension Scheme Enrolment in the Local Government (LGPS)
• Career progression: clear pathways to progress
• Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum with line manager approval.
• Flexible working: flexi-time, job-share, part-time hours and, in some instances, home working
• Employee Assistance Programme: 24/7 access to support and counselling
• Payment of professional membership fees
• Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts. 

Why Choose Us?
You will probably have heard a lot about how beautiful it is in terms of countryside and open spaces (and it is!) but there is so much more going on here, including world-class cultural assets like the Mappa Mundi, vibrant theatres and a thriving food and drink sector.
One of Herefordshire’s biggest assets is the strong and diverse communities. Our Talk Community approach brings that together supporting people to help themselves, encouraging them to help their communities and identifying how communities can help individuals. Our ambitious transformation programme aims to further build on this to offer an all-age approach. We’re excited about the potential of what we can achieve for the benefit of all residents of Herefordshire, stronger together and building brighter futures. 
To find out more about what it’s like to live, work and thrive at Herefordshire Council please visit our dedicated recruitment website: 

Don’t meet all parts of the job description?
Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are enthusiastic about this opportunity and want to make a difference, we encourage you to consider an application or to get in contact, you may be the perfect fit we’re seeking! 

Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: 

Creating an inclusive workplace
Employee Network Groups play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.
Employee Network Groups are a collective of colleagues who often share identities, life experiences or cultures and who come together to initiate positive change in their work place. Our groups include: Black and Asian Staff Networking Group, LGBTQ+, Parents & Carers, Climate and Nature Emergency, Diff-abilities and Armed Forces/ Veterans. For more information on our Employee Network Groups please click here. 

How to apply
To apply for a position, please upload an up-to-date CV and a supporting statement demonstrating your experience, skills and abilities for the role. If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox. Good luck, we’re looking forward to meeting you!
Community Wellbeing is connecting and belonging to the place where you live, feeling safe and having pride in your community. 

We welcome applicants whatever their personal characteristics or social identity.
All requests for flexible working arrangements and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
• Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant; and
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.   

We will deliver better support to our most vulnerable children and their families, develop stronger relationships with partners across the region, and beyond. Therefore, we take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. 

Herefordshire Council is committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.

Stronger Together, Building brighter futures


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