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Team Leader - Brokerage

Employer
Solihull Metropolitan Borough Council
Location
Council House
Salary
£30,296 - £34,834 per annum. Incremental progression subject to performance
Closing date
16 Jun 2024
Reference
SOL/TP/182/431

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Sector
Local Councils
Job Type
Social Care – Adults
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

Would you like to make a difference in the right way every day? 

We are looking to recruit a high performer and highly motivated Team Leader for the Solihull Brokerage Team responsible for the sourcing of care and support packages for Adult Social Care that ranges from Residential, Respite and Community based Care, Supported Living, Supported Accommodation and Support at Home in accordance. 

As Brokerage Team Leader you will be required to 

  • coordinate the effective and efficient workload management of the Brokerage Team, ensuring service referrals and queries are carried out in a timely manner;
  • ensure management of brokerage referrals are conducted accurately and effectively, working collaboratively with our colleagues in Contracting, Quality and Social Work Teams;
  • manage the flow of work for the service in a professional, customer focused and efficient manner utilising a combination of people, process, and technology.

You will use your previous experience and skills to organise, manage and develop the Brokerage Service. You will support commissioners with the intelligence drawn from our systems, including our recently implemented eBrokerage system, to help inform contract management meetings and commissioning decisions. 

To be successful you will be a good team player who can work under pressure and to tight deadlines, is enthusiastic, flexible and adaptable with a high level of communication skills (both written and verbal).  

In return we offer you the opportunity to work with an extremely supportive, collaborative team where effective communication is essential and commitment to providing a quality service is the norm.  

We also offer:

  • A range of flexible working options
  • Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year.
  • A flexitime scheme with up to 24 days per year 
  • Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service
  • Family and carer friendly policies.
  • Access to the Local Government Pension Scheme.
  • Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme.

To apply for this post please click on the link below. If you have a specific question regarding this post, please contact Roger Catley, Strategic Commissioner (Improvement and Governance), on 07385933750 or email rcatley@solihull.gov.uk 

Closing date: 16th June 2024

Interviews will be held on 21st June 2024

Please note we do not accept CVs.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required.

This post requires a Disclosure and Barring check.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Attached documents
Job Description and Person Specification

Company

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About Solihull Metropolitan Borough Council

Solihull

Solihull is regarded as a popular and vibrant place to live in the UK. As one of the most prosperous towns in the Midlands, almost two thirds of our borough is designated as green belt. We have over 1,500 acres of parks across the borough, with 16 Green Flag Awards. Solihull is very well connected, with great transport links such as the M40, M42 and M6 all close by, and an excellent rail network, plus, of course, an international airport. We are home to the award-winning Touchwood Shopping Centre, National Exhibition Centre, Resorts World Birmingham, and the Resorts World Arena.

It is an exciting time for Solihull, although we are a relatively small local authority (c. 6000 employees), we still have ambitious plans including the development of UK Central and HS2.

Here at Solihull Council, we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.

We recognise that our employees are the key factor in achieving our vision and as such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.

Both Smarter Ways of Working and Employee Wellbeing are key Council Priorities.

The transition to Smarter Ways of Working has presented us with the opportunity to re-think how and where we work. With the option to access portable technology, dependent upon the requirements of the role, a lot of our people are not bound to a single workplace or traditional ways of working, with many choosing to spend a good proportion of their week working from home.

tomOur people told us that they value flexibility, and that choice enables them to have a better work-life balance, manage family responsibilities, enhance their personal wellbeing, and continue to deliver excellent outcomes for the residents of Solihull.

Our people are our number one asset, and our aim is to have a healthy, happy engaged and thriving workforce.

Wellbeing is at the heart of our employee offer and we are a bronze accredited West Midlands Combined Authority Thrive at Work employer.  This recognises our commitment and action in support of employee wellbeing; we are currently working towards silver accreditation.

Unpaid carers carry out a key role within our community and know that this can be challenging when combined with employment.  Our Carer’s Policy and the ongoing support we give to our employees has resulted in us winning Employer of the Year 2022 at the Carer Friendly Awards.

We will offer you:

  • A friendly, supportive and inclusive working environment;
  • Competitive salaries including, for those at the top of their scale, the opportunity to receive a non-consolidated lump sum;
  • A range of flexible working options;
  • Annual leave starting at 25 days and rising to 30 days after 5 years' service in addition to public holidays with an opportunity to purchase up to 10 additional days' holiday per year;
  • A generous flexitime scheme (available for most roles);
  • Access to the Local Government Pension Scheme;
  • A wide range of learning and development opportunities;
  • A range of family friendly policies;
  • Employee benefits including subsidised travel passes, Cycle 2 Work Scheme, confidential Employee Assistance Programme and staff discounts.

Solihull Council is proud to be an Equal Opportunities Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.

As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who demonstrate they meet the minimum criteria for the vacancy.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

For roles eligible for a Disclosure and Barring Service (DBS) check this will be indicated in the advert and supporting recruitment documents.  Where the post involves working with children, other vulnerable groups or in a position of trust it is exempt from the provisions of the Rehabilitation of Offenders Act 1974.  Further guidance is available at https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/945449/rehabilitation-of-offenders-guidance.pdf

Please note, where sufficient numbers of applications are received, we reserve the right to close a vacancy before the advertised closing date. We therefore advise that you submit your application as soon as possible.

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Company info
Website
Telephone
0121 704 6000
Location
Council House
Manor Square
Solihull
West Midlands
B91 3QB
United Kingdom

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