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Dementia Centre Support Worker

Birmingham Irish Association
Various locations in Birmingham
£23,562 per annum
Closing date
13 Jun 2024

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Charities / Voluntary
Job Type
Contract Type
Fixed Term Contract
Working Pattern
See advert details

Job Details

Job Title:               Dementia Centre Support Worker

Responsible to:      Dementia Centre Co-ordinator

Job Purpose:          To provide the efficient and effective operation of the activity centre, ensuring the safety and wellbeing of its staff and users and the provision of a range of meaningful and diverse activities

Hours of Work:       36.5 per week

Location:               Various locations across the city. Currently 3 locations

Salary:                    £23,562

Key Duties and Responsibilities:

  1. To work with the Dementia Centre Co-ordinator in the  planning and development of activities
  2. To implement the agreed planning to ensure a diverse and meaningful range of activities at the centre
  3.  To collect and collate activity data, including outputs and outcomes
  4. To write reports to support service level agreement performance returns
  5. To provide day to day support of activity centre volunteers in liaison with the Volunteer Coordinator
  6. To deliver activity programmes when required
  7. Ensure that service users are actively involved in the development and delivery of activities 
  8. To ensure that the activity site and its environment is maintained to a high standard and that any health and safety issues are reported immediately to the Dementia Centre Co-ordinator
  9. Adhere to Birmingham Irish Association’s policies procedures and practices
  10. Attend supervision meetings, staff meetings, Birmingham Irish Association’s AGM, annual appraisal meetings and other meetings as required
  11. Be responsible for the health and safety of yourself and others at work
  12. Undertake any training and development opportunities as agreed with the appropriate manager
  13. Ensure confidentiality is maintained at all times
  14. Work in a non-discriminatory manner at all times
  15. Carry out any other duties, which may be determined from time to time by the Management Team, in line with the aims and objectives of Birmingham Irish Association and in keeping with the purpose and grade of the job.



Person Specification

Skills and abilities

Good level of written and oral communication skills

Competence in the use if IT packages (Microsoft Word, Excel, and email)

Good organisational skills

Good level of planning and decision making skills

Ability to write client records, reports and fulfil data requirements.

Ability to maintain clear and consistent boundaries with clients.

Ability to undertake training and maximise learning.

Good skills in the collection and collation of data and information

Ability to work effectively as a team player in a collaborative and supportive manner

Commitment to promoting diversity and equality

Must have a valid driving licence and use of a car for work.



Experience of engaging effectively with clients.

Experience of supervising staff and volunteers

Knowledge of the health and social care sector

Experience of providing group based activities in a safe and professional setting

Knowledge of the Irish community and their experiences (desirable)


Personal effectiveness


Be able to take initiative

Ability to work under pressure

Organised and excellent time management skills

Flexibility of working time

Conform to standards of dress, which reflects a professional service


This post is funded by The National Lottery Community Fund



We are the Midlands' leading charity providing support and cultural services to the Irish community. Our aspiration is to be the service of choice for all Irish people seeking advice, support and information. We impact the lives of thousands of people in Birmingham by providing quality advice & support services. Birmingham Irish provide contact by telephone, drop in centres, advice sessions and social clubs. Birmingham Irish provides a free, non-judgemental and confidential service to all communities in and around Birmingham. We aim to provide the best possible service and work in partnership with others to achieve the best outcome for our clients.

Company info
0121 604 6111
St Anne's Parish Centre
Alcester Street
West Midlands
B12 0PH
United Kingdom

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