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Team Leader

Birmingham Irish Association
Birmingham, West Midlands
£26,250 per annum
Closing date
13 Jun 2024

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Charities / Voluntary
Job Type
Contract Type
Full time permanent
Working Pattern
See advert details

Job Details

Job Title:                               Team Leader

Responsible to:     Chief Executive / Service Manager

Job Purpose:

  • To manage, develop and deliver a range of projects within the service portfolio through effective management of the staff teams
  • To build effective working relationships with commissioners and other relevant stakeholders
  • To support the development and implementation of the organisations business plan
  • To work effectively as a member of the senior management team

    Hours of Work: 36.5 hours

    Key Duties and Responsibilities:

    1. To manage services and staff in non casework related services.
    2. Working with the Service Manager, ensure all services within their direct line management meet budgetary and contract requirements and continually strive to increase efficiency and value for money
    3. To build effective working relationships with commissioners and other relevant stakeholders ensuring Birmingham Irish Association is well positioned to respond appropriately to the demands of existing and new contracts.
    4. To monitor contractual and service delivery risk, and report areas of concern to the Service Manager
    5. To keep up to date with changes in legislation, policy or practice that will impact the delivery of services within the remit of the portfolio
    6. To manage staff in a way that ensures a highly skilled and motivated staff responsive to the needs of the service and the service users
    7. To ensure continuous improvement in service delivery via appropriate monitoring, audit and performance management processes.
    8. To ensure that all staff receive the necessary training and development opportunities to meet the competency requirements of their roles.
    9. To provide regular line management, review and appraisal to staff within their teams

    10.   To adhere to Birmingham Irish Associations policies procedures and practices

    11.   To attend supervision meetings, staff meetings, Birmingham Irish Association’s AGM, annual appraisal meetings and other meetings as required
    12.   To undertake training and development opportunities

    13.   To ensure confidentiality is maintained at all times

    14.   To work in a non-discriminatory manner at all times

    15.   To carry out any other duties; which may be determined from time to time by the Service Manager, in line with the aims and objectives of  Birmingham Irish Association and in keeping with the purpose and grade of the job.


    Person Specification

    Skills and abilities

    Must have a driving licence and use of a car for work

    Good level of written and oral communication skills

    Competence in the use if IT packages (Microsoft Word, Excel, and email)

    Ability to prepare clear and concise reports

    Strong organisational skills

    Good level of planning and decision making skills

    Ability to manage a budget

    Demonstrable skills in the collation and analysis of data and information

    Ability to lead, manage, motivate, train and monitor performance of staff

    Ability to lead meetings and make effective presentations

    Ability to work effectively as a team player in a collaborative and supportive manner

    Commitment to promoting diversity and equality



    2 years of management experience, preferably in the voluntary sector

    Good knowledge of health and safety legislation and practice

    Experience of service development

    Experience of recruitment, selection and inducting staff and volunteers

    Good knowledge of IT and related systems

    Knowledge of the Irish community and their experiences (desirable)

    Experience of training development and delivery (desirable


    Personal effectiveness


    Be able to take initiative

    Ability to work under pressure

    Organised and excellent time management skills

    Flexibility of working time

    Conform to standards of dress, which reflects a professional service




We are the Midlands' leading charity providing support and cultural services to the Irish community. Our aspiration is to be the service of choice for all Irish people seeking advice, support and information. We impact the lives of thousands of people in Birmingham by providing quality advice & support services. Birmingham Irish provide contact by telephone, drop in centres, advice sessions and social clubs. Birmingham Irish provides a free, non-judgemental and confidential service to all communities in and around Birmingham. We aim to provide the best possible service and work in partnership with others to achieve the best outcome for our clients.

Company info
0121 604 6111
St Anne's Parish Centre
Alcester Street
West Midlands
B12 0PH
United Kingdom

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