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Senior Adaptations Caseworker

Tamworth Borough Council
Tamworth, Staffordshire
£37,336 - £40,221 per annum plus essential car user allowance
Closing date
19 Jun 2024

Job Details



Senior Adaptations Caseworker

£37,336 - £40,221 per annum

plus essential car user allowance

Hybrid working contract

37 hours per week



Set in the beautiful county of Staffordshire, Tamworth is a vibrant town with rich heritage.  Located in the centre of Britain, with a growing population of over 77,000 people, Tamworth is a borough with much to be proud of. Our transport links, unique shopping experience, developing town centre, green spaces, leisure offer, including our cultural and wide-ranging outdoor events programme, as well as our heritage buildings, all help make it a great place to live, work, study, and visit.

In addition to all that Tamworth already has to offer, exciting times are ahead as we embark on a period of significant transformation. Multi-million-pound projects, such as the Future High Street Fund development will help to bring about lasting change and improvements in the future. This will assist with our mission to restore Tamworth town centre as the beating heart of the community, a place that people want to visit, rather than a place they have to visit. 

Working for Tamworth Borough Council is more than just a job, it’s about making life better for the people who live and work in the Borough. We recognise that everybody who works at Tamworth Borough Council is key to successfully delivering its aims and objectives. We can’t do this without skilled and ambitious workforce working in a positive environment empowered to do their best.

Following the successful in-housing of the adaptations service in 2023, Tamworth Borough Council are now seeking a dynamic and customer focused individual to join our expanding team as a Senior Caseworker. This committed and highly motivated person will drive forward the delivery of the adaptions service across all tenures, helping the older and disabled residents of Tamworth to live independently and safely in their homes through the provision of adaptations grants and holistic housing advice.

The main areas of responsibility include:

  • Supervision and mentoring of the officers in the administration of adaptations.
  • Case management of a range of complex and non-complex cases.
  • Providing assessments of need and producing design work for non-complex cases.
  • Managing the day-to-day operational contracts needed for service delivery, including contractor performance and payments.
  • Collation of performance information on service delivery in line with legislation and service standards.
  • Identifying and proposing areas for service improvement.

The successful candidate will have:

  • Trusted Assessor Level 4 qualification, or a willingness to work towards this.
  • Excellent communication skills and the ability to work both as a team member and independently.
  • Experience of administering Disabled Facilities Grants (DFGs) and the legislation surrounding these.
  • Experience of planning and specifying compliant adaptations work.
  • A full driving license and access to a vehicle.

This is a hybrid working contract, there is a requirement for some of duties to be carried out at home and some on site. Site attendance will constitute more than 40% of available working time.

We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, and payment of professional fees (where applicable), for further details please refer to the application information document on our website.

Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance, DBS and BPSS checks.

For an informal discussion about the role please contact Lucy Mitchell, Adaptations Manager at

For further information and to apply please visit Tamworth BC Jobs.

Late applications and/or CVs will not be accepted.  Agencies need not apply.

If you have any queries about the recruitment process, please contact

Closing date: 19th June 2024

Interview date: Provisional Dates – 2nd - 4th July 2024

Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.

We are committed to ensuring that people are not disadvantaged in accessing our services.  We will make reasonable adjustments for those people that need further assistance, depending on the individual’s needs, further guidance can be found in our Reasonable Adjustments guidance Equality and diversity | Tamworth Borough Council.

Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services. 


Company info
01827 709709
Tamworth Borough Council
Marmion House
Lichfield Street
B79 7BZ

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