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Technical Assistant (Apprentice Investigator & Apprentice Intelligence)

Birmingham City Council
Birmingham, UK
Closing date
12 Jun 2024

Job Details

Technical Assistant Apprentice - Investigator

Technical Assistant Apprentice - Intelligence


Grade 2 - £22,737 - £24,702 Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

An exciting opportunity to be part of a national enforcement agency has arisen within Birmingham City Council’s Illegal Money Lending Team (IMLT).  As part of the council’s Trading Standards Service, the IMLT investigates illegal money lenders (Loan Sharks).

Based in Birmingham, the team works throughout England investigating and prosecuting illegal money lenders.  The team works closely with other Local Authorities, Police Forces and a variety of partner agencies.

The IMLT have two enforcement teams and an intelligence department, made up of specialist investigators.  There are two Technical Assistant posts available in two different teams. 

The first post will sit within the intelligence department, working closely with intelligence investigators, providing support to enforcement teams, and assisting in the team’s criminal investigations. 

The successful candidate will be supervised and mentored through the skills of intelligence collection, development, and dissemination, alongside gaining general investigation experience.  This role requires hybrid working both from the office in Birmingham and working from home, along with occasional travel throughout England, including overnight stays and working outside regular office hours.

The second post will sit within one of the enforcement teams, providing support and assistance to investigators completing complex investigations and following the enforcement process.

The successful candidate will be supervised and mentored through the spectrum of front facing enforcement situations, providing a unique opportunity to gain experience and valuable skill sets within an enforcement environment.  This role will require regular travel throughout England, including overnight stays and working outside regular office hours.   

Both roles will be working alongside experienced investigators and provide a unique opportunity to gain experience and valuable skill sets within an enforcement environment.  The successful candidate will be expected to undertake a structured apprenticeship programme with an end assessment.

The successful candidate will have a positive can-do approach and be a team player with good communication and interpersonal skills, essential to work within a fast paced and dynamic environment.

A full driving licence is required.

For any informal enquiries, please contact: Emma Wells, Operations Manager, on 07927665818.

You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. 

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Closing date 12 June 2024 at 23.59.  

Ref: BCC2091

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).

2091 - Apprentice Investigator JDPS.doc

2091 - Apprentice Intelligence JDPS.doc


Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact When you have completed your application form this can be returned to or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at:   

For the awards and support for our employees, please follow  

Company info
0121 675 7070
Birmingham City Council
West Midlands
B2 2XU

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