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Income Officer

Employer
Wolverhampton Homes Ltd
Location
Wolverhampton
Salary
£35,287 - £37,880
Closing date
12 Jun 2024
Reference
WH/TP/181/161

View more

Sector
Local Councils
Job Type
Housing
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Job Details


Income Officer

 

Salary: £35,287 - £37,880 per annum

Hours: 37 hours per week

Location: This position is predominantly office-based, and community visits may be required. Candidates should not anticipate extensive remote working opportunities. 

Job Type: Full-time, Permanent

 

Overview:

We have an exciting opportunity to join our dynamic Income team, where you will help to deliver first class service to support tenants and other customers.

 

Key responsibilities:

  • Ensure that income is maximised and support recovery action.
  • Undertake all activities in line with income streams.
  • Follow various processes, ensuring statutory timescales are achieved.
  • Contribute to and support strategies aimed at ensuring the department is effectively managed.
  • Ensure accurate tenancy records are maintained.

 

About you:

  • Can you demonstrate excellent communication and customer service skills?
  • Are you able to build trust whilst displaying commitment and care to our customers?
  • Are you a person that has a proactive interest in exploring, seeking out new information, and solutions within a situation? 
  • Do you have basic Maths and English skills?
     
     

Our organisation:

 

We are committed to making the city an even better place to live, providing good quality homes in safe, welcoming neighbourhoods. We believe that everyone in Wolverhampton Homes can play their part in making this happen - with the right support. Whether you're just getting started in your career or looking for your next step, you've come to the right place.

 

Equality and Diversity:

We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums. 

Our top priority is finding the best person for each role and for our company. If you are interested in the position, are customer-focused and solutions-oriented, we would encourage you to apply even if you do not believe you meet each of the necessary criteria or required qualifications.


Reports to: Income Manager

Closing date: 12 June 2024

Interview date: 19 June 2024

 

Contact for an informal discussion / more information: 
Jatinder Cheema - Income Manager
 07970779100

Attached documents
Income Officer - Job Description.pdf

Company

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There is more information on the WMJobs candidate help page WMJobs Help!

About Wolverhampton Homes

We manage and look after more than 21,000 homes on behalf of the City of Wolverhampton Council and our mission is ‘to help people get on in life’. We love our city and we’re here to help provide good quality homes and great customer service, with the customer voice at the heart of everything we do.

With more than 600 employees and a growing portfolio of properties and services, we’re an ambitious organisation and we’re looking for the very best. Whether you're an experienced tradesperson, a housing professional or just starting out, find out more and join us on our journey from good to great.

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Why Wolverhampton Homes?

We are committed to making the city an even better place to live, providing good quality homes in safe, welcoming neighbourhoods. And we believe that everyone in Wolverhampton Homes can play their part in making that happen - with the right support.

Whether you're just getting started in your career or looking for your next step, you've come to the right place. Joining Wolverhampton Homes gives you the chance to have a rewarding career with great benefits, including:

  • Competitive salary
  • Generous annual leave entitlements 
  • Access to the excellent Local Government Pension Scheme
  • Commitment to your learning and development
  • Hybrid and agile working available for many roles
  • Inclusive culture
  • Employee assistance and counselling service
  • No gender pay gap
  • Volunteering days available for all colleagues
  • Free on-site parking

Find out more about the benefits of a career with Wolverhampton Homes   

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Equality in Employment:

We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success and we encourage colleagues to join our equality forums. Our top priority is finding the best person for our roles and our company. If you are interested in the position, are customer-focused and solutions-oriented, we would encourage you to apply even if you don’t believe you meet every one of the qualifications.

Read more about EDI and how we are creating an inclusive future  

image 3

 

Company info
Website
Telephone
01902 556789
Location
Wolverhampton Homes Ltd
Alfred Squire Road
Wolverhampton
Wolverhampton
West Midlands
WV11 1XU
GB

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