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Homelessness Prevention Officer

Employer
Nuneaton & Bedworth Borough Council
Location
Nuneaton, Warwickshire
Salary
£30296 - £31364
Closing date
24 Jun 2024
Reference
REQ00033

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Sector
Local Councils
Job Type
Housing
Contract Type
Full time permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do.  By working for us you will become part of the team and will play your part in serving our community.

 

 

We are currently recruiting for a Homelessness Prevention Officer, to be

 

part of the Housing Solutions Team, a dynamic service with a vision of

 

Preventing Homelessness.

As a Homelessness Prevention Officer, you will be responsible for the provision of support, guidance, and advice to improve money management and digital skills to residents within the Borough to ensure effective recovery of all monies owed, to prevent homelessness. The post holder will work closely with other external organisations and internal teams to provide a holistic approach with regards to money management and digital skills and will sign-post as appropriate.

 

- Qualification at Grade A-C English/Maths or equivalent and willing to work towards or hold appropriate housing qualification or equivalent at Level 2.

We are looking for a positive, adaptable, and motivated person who wants to help move our service forward and is continually seeking to improve customer service.

The successful candidate will have:

-Experience of dealing directly with members of the public and understand customer care issues

-Experience of working in a public sector service or housing related environment.

-Excellent organisational skills in terms of service planning, prioritising work, time management, effective use of resources and performance evaluation

-Experience of contributing to partnership or multi-agency working

-Knowledge of legislation relation to the recovery of monies owned to the Council

- All round interpersonal skills and the ability to deal with people at all levels dealing with difficult situations establishing and meeting need with tact and diplomacy.

As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme, generous holiday allowance and childcare vouchers.

 

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

 

Closing Date 24/06/2024

Interview Date 11/07/2024

 

For an informal discussion on the role, please contact Sharon Clinton - sharon.clinton@nuneatonandbedworth.gov.uk

 

Please note that all applications must be received on an online application form. We do not accept CV's and do not keep CV's on file unless part of an application.

 

Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application

 

 

Supporting Documents for Homelessness Prevention Officer

Company

Our Council

Nuneaton and Bedworth Borough Council is a small authority with BIG values.

 NBBC Council Images         

We take pride in serving the residents of our borough and look to provide value for money services.

We aim to work to the best of our abilities with honesty, integrity and place particular importance on working together.    

Why join us?......

Situated in the heart of England, Nuneaton and Bedworth shares excellent rail and motorway links to the rest of the country.

We offer a wide range of job opportunities from refuse and cleansing roles, which directly serve our local community, to behind the scenes administrative roles; providing essential support to our front line professionals.

Our I.T equipment is tailored to job roles, to allow for agile working. 80% of our workforce enjoy the flexibility of working from home or in the office allowing them to achieve a greater work life balance.

NBBC our values image

 

What we will offer in return…..

A wide range of benefits including competitive salaries that are based on our competency framework and paid according to the scoring of the job profile, to ensure that all roles performing the same duties are paid equally.

A generous annual leave entitlement. Our employees receive 25 days annual leave, rising to 30 days after 5 years continuous service. Plus all bank holidays. 

A wide range of learning and development opportunities. We recognise our employees as a valuable resource and are therefore committed to the investment of time and financial resources to support the learning and development of our workforce. We offer a wide range of learning prospects, which to name a few include: In-house training sessions, E-learning modules, Leadership and management development programmes and a Post Entry Training scheme

Access to the Local Government Pension Scheme (LGPS), which provides a secure future income, independent of share prices and stock market fluctuations. To help your pension grow, the Council meets the balance of the cost of providing your benefits into the LGPS.

Health and Wellbeing initiatives– our in-house Sports Development Team operate regular work place challenges, health checks and MOT’s. Employees also receive discounted gym and leisure membership.

Wider Wallets – all our employees gain access to offers and permanent discounts to everyday savings, ranging from discounts on high street stores to offers on days outs.

Travel, car allowances and schemes – mileage allowances are paid for using cars/cycles for Council business. In addition, Level 1 car users are provided with a car park pass. We also operate a Cycle salary sacrifice scheme.

Work-life balance –. We have a number of initiatives in place to support flexible working including, a job-sharing policy, career break scheme, flexible working policy, flexitime scheme, parental leave scheme, time off for dependants, maternity support leave and agile working.

Armed Force Covenant - We are proud signatories of the Armed Force Covenant and actively work to ensure that we continue to deliver on our commitment as stated in the Covenant. We were recently awarded the Armed Forces Employer Recognition Scheme Gold Award. We have a range of internal processes and policies to support our Armed Forces Communities.

NBBC Statue Image

 

What we look for…….

We seek candidates that can adapt to change and welcome new challenges. We look for those that share our values and take pride in what they do.

Our recruitment and selection process aims to recruit the most suitable candidate with the appropriate qualifications; skills and experience for vacancies. Therefore only those applicants that demonstrate they meet all the essential criteria on our person specifications, will be shortlisted for an interview.

Our job description details the duties of the post, whilst the person specification lists the skills, knowledge, qualifications and experience required.

CV's may be accepted depending on the application process. Please check the advert for more details.

Finally - all the best with your application!

Armed Forces Covenant image

 

Company info
Website
Telephone
02476 376376
Location
Nuneaton & Bedworth Borough Council
Town Hall
Coton Road
Nuneaton
Warwickshire
CV11 5AA
GB

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