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Senior Delivery Manager

Birmingham City Council
Closing date
18 Jun 2024

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Local Councils
Job Type
Project management
Contract Type
Full time permanent
Working Pattern

Job Details

Senior Delivery Manager

Grade 5 - £40,221 - £48,474

Working 36.5 hours per week

This is a thrilling chance to become part of a sizable, dynamic, and collaborative delivery team that is committed to delivering user-focused, sustainable change. You will work alongside a diverse team to design and deliver cutting-edge digital products and services that will enhance the lives of our citizens, businesses, and colleagues. Due to Birmingham's magnitude, this is one of the most extensive and fascinating roles in local government, and you can anticipate receiving a degree of responsibility and professional development that corresponds to our aspiration to become a first-rate digital service

What we are about

As the Digital and Technology Services Delivery Team, we are responsible for implementing various programs and projects for the Birmingham City Council. Our team has played a crucial role in delivering high-profile and politically sensitive initiatives, such as the Commonwealth Games and Clean Air Zone. Additionally, we have been actively working on developing our digital products, including the Birmingham Guardian app for field workers, which has been nominated for a national award. With our new low-code development tool, we have even more potential to create innovative solutions

What you will do

  • Working as part of a multi-disciplinary team to directly lead, plan and deliver complex projects, products and new digital services using an agile or waterfall methodology that may exceed £5m
  •  Act as the escalation point to resolve project issues, remove blockers, and manage risks, issues, dependencies, commercials, budgets, and people.
  • Engaging, influencing and communicating to a range of stakeholder groups to support the delivery and working in the open with the user at the centre of all you do
  • Act as a facilitator and as required a spokesperson for product teams that you work within communicating with stakeholders about the progress of the team.
  • Oversee the successful transition into service of project deliverables and ensure that the results of post-implementation reviews are used to inform, refine, and improve our project approach
  • Be a role model for our values and lead by example to help transform the culture of the organisation

We will support you with

  • An environment that values curiosity, autonomy and working in the open
  • An engaged and supportive leadership with a clear vision
  • Training and development opportunities to help you progress and be the best you can be
  • An inclusive workplace committed to reflecting the public we serve
  • A benefit package designed to promote a great work/life balance
  • Exposure to all digital and technology teams and services areas across the council

About us

This is an exciting time to be joining Birmingham City Council’s Digital and Technology Services Department. We are Europe’s largest local authority, and with unprecedented investment in people and digital, a solid strategy, empowering leadership and a newly redesigned service to get behind, we are building digital services centred on the needs of our citizens, business and communities that will deliver on Birmingham’s bold ambitions for the city of today and tomorrow.

We are a multidisciplinary team at the heart of transforming public services for the UK’s second largest city. We create, develop, deliver and operate an exceptionally diverse range of services that have a direct impact on improving the lives of 1.2m residents every day.

We are embracing and promoting a truly digital, human centred approach for the whole organisation, underpinned by collaboration, openness and innovation. We take advantage of unparalleled access to data, doing things at scale and using technology creatively to re-imagine the way services are delivered and build the digital council of the future.

You must upload a CV and Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. 

“Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information”

For any informal enquires please contact:

Ref: BCC1806

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification: A10263 Senior Delivery Manager Gr5 JDPS.docx


Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact When you have completed your application form this can be returned to or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at:   

For the awards and support for our employees, please follow  

Company info
0121 675 7070
Birmingham City Council
West Midlands
B2 2XU

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