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Administrative Assistant

Sandwell Metropolitan Borough Council
Tipton College, Alexandra Road, Tipton, DY4 7NR
Band C, SCP 5-8 (£23,500 - £24,702 per annum)
Closing date
18 Jun 2024

Job Details

We are an Adult Education service delivering courses across a range of subjects from basic computer courses, functional skills English and Math's to painting and drawing and many more within the adult learning centres and community-based venues. 

This post is to provide administrative support for the Adult Education team, working across the whole of the Sandwell Borough.  You will play a key role in the delivery of our frontline reception service as well as the supporting of tutors during enrolments periods. The role also involves the maintenance of learner records and the supporting centre managers in ensuring the effective day to day running of our centres including locking up the building on a rota basis at the end of the day. 

We are looking for someone with experience of working within a busy administrative environment, in particular working on a reception desk. The ability to keep accurate records and respond as needed to enquiries from our learners and managers to provide excellent customer service.     

We are looking for candidates who have good communication and interpersonal skills, presenting a positive image. They must have demonstrable experience in an administration environment with knowledge of office processes and procedures; a proven ability of working as a team member having a flexible and responsive approach is essential.


A minimum of 5 GCSE’s A* to C (9 to 4) including English and Maths or equivalent.

You will need to be proficient in Microsoft Office Suite (including Word, Excel, Outlook).  You will need to demonstrate the ability to be self-motivated, whilst achieving and maintaining strict deadlines.

A Standard DBS check will be completed for this post.


37 hours per week (Monday to Friday) and will include evening work (approximately one evening a fortnight in term time) on a rota basis and occasional weekend work.

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to:

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit

Click here to find out more about our One Team Framework: Values and Behaviours

To apply, please download and complete the application form and return it to:




Who are we?

Sandwell is situated at the very heart of the West Midlands, just a stone’s throw from Birmingham. A large, diverse, metropolitan borough, Sandwell offers exciting opportunities for all in a friendly, supportive environment.

Why work for us?

  • Generous annual leave entitlements
  • Access to the Local Government Pension Scheme
  • Access to an award-winning employee benefits scheme, which includes:
  • An exclusive retail discounts portal
  • Salary sacrifice schemes for cars, bikes, technology and car parking
  • An employee assistance and counselling service
  • Annual leave purchase scheme
  • A wide variety of learning and development opportunities
  • Flexi-time working
  • A variety of leave schemes including carers, compassionate, maternity and paternity
  • Volunteering scheme

Your career at Sandwell Council

We offer something for everyone, with an incredibly wide range of career opportunities, at any stage of your career, from apprentices to senior managers.

Whether your focus is a support service, such as Finance, Human Resources, Legal or ICT, or a frontline service, such as Social Care, Planning & Regeneration, Housing or Leisure, it’s worth looking at what Sandwell has to offer.

Our plans for the future

Our Vision 2030 shows just how committed we are to creating the best future possible for our communities and for the people who live and work in Sandwell. 

We’re a progressive organisation, and we’re proud of what we’ve achieved so far, but we know there’s much more to do to make our vision. For more information on our plans for the future see our dedicated vision 2030 page;

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit;

For information on our Values and Behaviours, please visit:

To view a copy of the Local Government Career Guide, please visit;

Company info
0121 569 3300
Sandwell Metropolitan Borough Council
Sandwell Council House
Freeth Street
West Midlands
B69 3BS

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