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Learning and Workforce Development Lead

Birmingham City Council
Closing date
18 Jun 2024

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Local Councils
Job Type
Human resources / OD / Training
Contract Type
Full time permanent
Working Pattern

Job Details

Learning and Workforce Development Lead


Grade 5 - £40,221 - £48,474

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week


Birmingham City Council is seeking enthusiastic and experienced professionals for the role of Learning and Workforce Development Officer within our City Housing Directorate's, Strategy and Enabling Function. This vital role focuses on the development and operational delivery of our City Housing Workforce Strategy, aiming to uplift and empower our workforce to deliver exceptional, customer-focused housing services. Join us in a transformative capacity, helping to shape and improve our city's housing landscape through strategic learning initiatives and talent development.

Key responsibilities will include:

Supporting the design and implementation the City Housing Workforce Strategy, aligning training needs with the council's strategic objectives, sector regulations and operational requirements.

Developing and providing learning and development solutions, advice, and guidance to enhance managerial and employee performance across the housing services.

Managing online learning platforms and innovating digital solutions, utilising the Learning Management System (LMS) effectively to develop skillsets within our workforce and ensure compliance with mandatory training requirements.

Understanding workforce competences and undertaking detailed learning and training needs analyses to tailor programmes that address diverse learning styles and support the council's strategic outcomes.

Developing and supporting the execution of talent development programs including mentoring, succession planning, leadership development, and apprenticeship programs.

Acting as a steward for diversity and inclusion, embedding these principles in all activities and promoting the council's core values and behaviours.

A successful candidate would be a strong communicator and clear thinker with a creative and innovative approach to problem-solving, capable of working independently using one’s own initiative as well as part of a team. They would have skills and experience in the following areas:

  • Designing, planning, and delivering training, learning, and development initiatives, including blended learning solutions.
  • Improving online learning platforms and effectively evaluating, reviewing, and refreshing course content.
  • Undertaking learning and training needs analysis and developing solutions
  • Excellent interpersonal, facilitating, coaching, and influencing skills to train, guide and advise colleagues across the organisation.
  • Strong management skills, capable of handling multiple priorities and meeting deadlines.
  • Proficient in IT and able to leverage technology to enhance learning experiences and operational efficiency.
  • Strong analytical skills, with the ability to critique, challenge, and use evidence to drive decision-making and performance improvement.

The role demands a candidate who is not only skilled in training and workforce development but also one who is adept at managing change and promoting best practices within a public service context.

We Offer

  • A dynamic work environment where you can truly make a difference.
  • Competitive salary and benefits package.
  • Opportunities for professional development and continuous learning.

You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. 

We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information

For any informal enquires please contact: Gemma Brodrick

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check may be undertaken

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification: Learning Workforce Development Lead - GR5 JDPS.docx


Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact When you have completed your application form this can be returned to or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at:   

For the awards and support for our employees, please follow  

Company info
0121 675 7070
Birmingham City Council
West Midlands
B2 2XU

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