Part time Referral and Advice Officers

Birmingham, West Midlands
£19,430 - £24,964 (pro-rata to 15 hours per week)
17 Jul 2017
20 Jul 2017
Job Ref
Contract Type
Part time permanent
Working Pattern

We are looking for people to join our team who support some of the most vulnerable children, young people and their families in our City.

We have 3 part time positions working 15 hours per week over 2 days; either Thursday’s and Fridays or Friday’s and Mondays.

As part of a team, you will provide responsive assistance to the public who place new requests for our services for children and/or their families. 

The requests will be made either by email or over the phone. 

You will also undertake initial telephone assessments and provide advice to our customers verbally as well as in writing. 

Therefore, you must be comfortable speaking to the general public as well as have the competence and confidence to maintain up to date electronic records; ensuring accuracy is maintained at all times.

In addition, you should have previously worked in a role where children’s social care, family support or early help has been an element; this, coupled with accurate data inputting skills and the ability to communicate with professionals and members of the public will be advantageous. 

For additional information and to apply for this role click HERE

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