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Business Analyst

Employer
Solihull Metropolitan Borough Council
Location
Solihull
Salary
£35745-£41418
Closing date
23 Jun 2024
Reference
SOL/TP/180/459

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Sector
Local Councils
Job Type
Information technology
Contract Type
Temporary
Working Pattern
Standard
Hours
Full-Time

Job Details

We have an excellent opportunity for a Business Analyst to join our Corporate IT Team to join us on a 12 month fixed term or secondment basis.

You will be supporting business systems, defining systems requirements and supporting bespoke systems projects with our customers in Solihull Community Housing (SCH) and Property Services.

In addition to your day to day IT administration and technical support duties within the team, as Business Analyst you will:

  • Use your knowledge of Open Housing modules to work with managers from SCH and Property Services to identify innovative solutions to their systems requirements.
  • Lead IT development projects to implement system enhancements and bespoke system edits, working with the IT Manager to ensure these run to time and budget.
  • Work with external suppliers to test and implement off the shelf solutions
  • Measure success by gaining feedback from the end user.
  • Ensure that user problems are resolved quickly and effectively, providing a positive customer experience throughout.

You will have:

  • An established background working within an IT environment.
  • Experience of supporting Open Housing, Keyfax, TotalMobile, DRS or similar Housing System
  • Sound technical knowledge of housing system modules.
  • Knowledge and experience of leading IT projects.

In return, this is an excellent development opportunity with the potential to make a real difference to our service and enhance user experience.

We also offer:

  • Flexible working, including flexi leave up to 24 days per year and agile working arrangements
  • The opportunity to buy up to 10 days additional leave per year
  • Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service
  • Access to the Local Government Pension Scheme
  • Employee benefits including Childcare Vouchers and a staff discount card

You may be required to work outside of normal office hours in order to ensure system changes have the least impact upon service delivery

We recently implemented our Smarter Ways of Working as we recognise that work is what you do and not necessarily where you go.  Our aim is to balance the needs of our employees with service delivery and, for this role, that is likely to include a combination of office based working from our Council House offices in central Solihull and working from home.

For an informal discussion about this post, please contact Chris Deary, Head of Housing IT on 0121 779 8815. 

Applicants wishing to apply on a secondment basis should seek consent from their current line manager before submitting an application. 

Interview Date: 1st / 2nd July 2024

Attached documents
JDPS_Business_Analyst June 24.docx

Company

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About Solihull Metropolitan Borough Council

Solihull

Solihull is regarded as a popular and vibrant place to live in the UK. As one of the most prosperous towns in the Midlands, almost two thirds of our borough is designated as green belt. We have over 1,500 acres of parks across the borough, with 16 Green Flag Awards. Solihull is very well connected, with great transport links such as the M40, M42 and M6 all close by, and an excellent rail network, plus, of course, an international airport. We are home to the award-winning Touchwood Shopping Centre, National Exhibition Centre, Resorts World Birmingham, and the Resorts World Arena.

It is an exciting time for Solihull, although we are a relatively small local authority (c. 6000 employees), we still have ambitious plans including the development of UK Central and HS2.

Here at Solihull Council, we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.

We recognise that our employees are the key factor in achieving our vision and as such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.

Both Smarter Ways of Working and Employee Wellbeing are key Council Priorities.

The transition to Smarter Ways of Working has presented us with the opportunity to re-think how and where we work. With the option to access portable technology, dependent upon the requirements of the role, a lot of our people are not bound to a single workplace or traditional ways of working, with many choosing to spend a good proportion of their week working from home.

tomOur people told us that they value flexibility, and that choice enables them to have a better work-life balance, manage family responsibilities, enhance their personal wellbeing, and continue to deliver excellent outcomes for the residents of Solihull.

Our people are our number one asset, and our aim is to have a healthy, happy engaged and thriving workforce.

Wellbeing is at the heart of our employee offer and we are a bronze accredited West Midlands Combined Authority Thrive at Work employer.  This recognises our commitment and action in support of employee wellbeing; we are currently working towards silver accreditation.

Unpaid carers carry out a key role within our community and know that this can be challenging when combined with employment.  Our Carer’s Policy and the ongoing support we give to our employees has resulted in us winning Employer of the Year 2022 at the Carer Friendly Awards.

We will offer you:

  • A friendly, supportive and inclusive working environment;
  • Competitive salaries including, for those at the top of their scale, the opportunity to receive a non-consolidated lump sum;
  • A range of flexible working options;
  • Annual leave starting at 25 days and rising to 30 days after 5 years' service in addition to public holidays with an opportunity to purchase up to 10 additional days' holiday per year;
  • A generous flexitime scheme (available for most roles);
  • Access to the Local Government Pension Scheme;
  • A wide range of learning and development opportunities;
  • A range of family friendly policies;
  • Employee benefits including subsidised travel passes, Cycle 2 Work Scheme, confidential Employee Assistance Programme and staff discounts.

Solihull Council is proud to be an Equal Opportunities Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.

As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who demonstrate they meet the minimum criteria for the vacancy.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

For roles eligible for a Disclosure and Barring Service (DBS) check this will be indicated in the advert and supporting recruitment documents.  Where the post involves working with children, other vulnerable groups or in a position of trust it is exempt from the provisions of the Rehabilitation of Offenders Act 1974.  Further guidance is available at https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/945449/rehabilitation-of-offenders-guidance.pdf

Please note, where sufficient numbers of applications are received, we reserve the right to close a vacancy before the advertised closing date. We therefore advise that you submit your application as soon as possible.

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Company info
Website
Telephone
0121 704 6000
Location
Council House
Manor Square
Solihull
West Midlands
B91 3QB
United Kingdom

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