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Outcomes Coordinator - Education Inclusion Service

Solihull Metropolitan Borough Council
Council House / Hybrid Working
£42,403 - £48,474 per annum. Incremental progression is subject to performance.
Closing date
30 Jun 2024

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Local Councils
Job Type
Education - non-schools based
Contract Type
Working Pattern

Job Details

Outcomes Coordinator - Education

Education Inclusion Service

 At Solihull Metropolitan Borough Council, we are on a transformational journey, designed to improve the experience of the children and families we work with. We are investing in our services and people and putting additional resources in place to ensure the best possible outcomes for our children, young people, and their families.

We are currently looking to appoint a dynamic and enthusiastic Outcomes Coordinator - Education to join our Education Inclusion Service, supporting in providing leadership across the Inclusion team. The individual will be part of one of the two locality teams in Solihull. Each locality is based around the schools in that geographical area. Led by a Locality Lead each team is comprised of Outcome Coordinators and Inclusion Officers. All  Outcome Coordinators have responsibility for liaising with specific schools and their associated partners, parents and services, to advise on the areas covered by the Service. The work is busy and fast paced and individuals will be expected to be reactive, make quick decisions as well as be both reflective and strategic helping to shape the future of the service. 

The Education Inclusion Service is committed to ensuring that all children and young people in Solihull have access to inclusive and appropriate education so they can achieve positive outcomes - enabling them to lead successful adult lives.  The Service provides advice, guidance and support for children and their families where accessing appropriate education is challenging. The Education Inclusion Service is responsible for a number of areas including Children Missing Education, Elective Home Education, Permanent Exclusions, attendance support, the legal aspects of attendance/absence and the issuing of child chaperone badges, work permits and entertainment licenses. The Service also tracks children between provisions.


As Outcomes Coordinator - Education you will: 

  • Champion children’s rights to appropriate education and co-ordinate input from a range of professionals to facilitate this.
  • Provide leadership, guidance and support to colleagues and stakeholders across the Inclusion team.
  • Empower and support staff within education settings to develop inclusive practice and environments – sharing best practice.
  • Support education professionals undertaking the lead professional role to build knowledge, capacity and confidence. 
  • Monitor outcomes for children who are more likely to be vulnerable and use to target support and intervention in education settings effectively. 

You will have:

  • A Degree level qualification (or equivalent) or have the ability to demonstrate through relevant experience an equivalent level of knowledge.
  • Experience of leading within an education setting, providing guidance and support to colleagues and stakeholders.
  • Experience of working with children, young people and their families 
  • Experience of providing guidance, advice and challenge to other professionals
  • Experience of supporting children/young people with additional needs – including assessment, planning and review of support

This role is based in our collaborative open plan office space with options of working from home some of the time. The office base is the Council House, in central Solihull, within walking distance of our shops and local amenities. 

We also offer:

  • Flexible working, including flexi leave up to 25 days per year 
  • A comprehensive training and development programme
  • Generous annual leave entitlements with opportunity to buy up to 10 days additional leave per year 
  • Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service 
  • Family and carer friendly policies 
  • Access to the Local Government Pension Scheme
  • Employee benefits including subsidised travel passes, Cycle 2 Work Scheme and staff discounts.

This is an essential car user post as the demands of the job make it operationally essential and there is a contractual requirement to make a suitable vehicle available to ensure the requirements of the job can be carried out effectively.  


Please see attached job description and person specification for full details. Please note we do not accept CVs.


For further information or an informal discussion regarding this role, please contact:

Sophie Oldfield, Locality Inclusion Lead, 


Closing Date – 30th June 2024

Interviews will be held on 15th July 2024


An online search will be carried out for all shortlisted candidates.

This post will require an Enhanced check for regulated activity for working with children

Please note we do not accept CVs. 

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. 

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.



Attached documents
Job Description and Person Specification


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About Solihull Metropolitan Borough Council


Solihull is regarded as a popular and vibrant place to live in the UK. As one of the most prosperous towns in the Midlands, almost two thirds of our borough is designated as green belt. We have over 1,500 acres of parks across the borough, with 16 Green Flag Awards. Solihull is very well connected, with great transport links such as the M40, M42 and M6 all close by, and an excellent rail network, plus, of course, an international airport. We are home to the award-winning Touchwood Shopping Centre, National Exhibition Centre, Resorts World Birmingham, and the Resorts World Arena.

It is an exciting time for Solihull, although we are a relatively small local authority (c. 6000 employees), we still have ambitious plans including the development of UK Central and HS2.

Here at Solihull Council, we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.

We recognise that our employees are the key factor in achieving our vision and as such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.

Both Smarter Ways of Working and Employee Wellbeing are key Council Priorities.

The transition to Smarter Ways of Working has presented us with the opportunity to re-think how and where we work. With the option to access portable technology, dependent upon the requirements of the role, a lot of our people are not bound to a single workplace or traditional ways of working, with many choosing to spend a good proportion of their week working from home.

tomOur people told us that they value flexibility, and that choice enables them to have a better work-life balance, manage family responsibilities, enhance their personal wellbeing, and continue to deliver excellent outcomes for the residents of Solihull.

Our people are our number one asset, and our aim is to have a healthy, happy engaged and thriving workforce.

Wellbeing is at the heart of our employee offer and we are a bronze accredited West Midlands Combined Authority Thrive at Work employer.  This recognises our commitment and action in support of employee wellbeing; we are currently working towards silver accreditation.

Unpaid carers carry out a key role within our community and know that this can be challenging when combined with employment.  Our Carer’s Policy and the ongoing support we give to our employees has resulted in us winning Employer of the Year 2022 at the Carer Friendly Awards.

We will offer you:

  • A friendly, supportive and inclusive working environment;
  • Competitive salaries including, for those at the top of their scale, the opportunity to receive a non-consolidated lump sum;
  • A range of flexible working options;
  • Annual leave starting at 25 days and rising to 30 days after 5 years' service in addition to public holidays with an opportunity to purchase up to 10 additional days' holiday per year;
  • A generous flexitime scheme (available for most roles);
  • Access to the Local Government Pension Scheme;
  • A wide range of learning and development opportunities;
  • A range of family friendly policies;
  • Employee benefits including subsidised travel passes, Cycle 2 Work Scheme, confidential Employee Assistance Programme and staff discounts.

Solihull Council is proud to be an Equal Opportunities Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.

As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who demonstrate they meet the minimum criteria for the vacancy.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

For roles eligible for a Disclosure and Barring Service (DBS) check this will be indicated in the advert and supporting recruitment documents.  Where the post involves working with children, other vulnerable groups or in a position of trust it is exempt from the provisions of the Rehabilitation of Offenders Act 1974.  Further guidance is available at

Please note, where sufficient numbers of applications are received, we reserve the right to close a vacancy before the advertised closing date. We therefore advise that you submit your application as soon as possible.

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Company info
0121 704 6000
Council House
Manor Square
West Midlands
B91 3QB
United Kingdom

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