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Care Coordinator Stafford & East Staffordshire

Staffordshire County Council
Castle House
Starting salary is £36,648
Closing date
21 Jun 2024

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Local Councils
Job Type
Social Care – Adults
Contract Type
Working Pattern
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Job Details

Are you a social care professional, wanting to use your experience to provide care that maximises independence and wellbeing?

We are looking for motivated people who are passionate about providing outstanding care quality for adults with care and support needs.

We have an exciting opportunity to join a brand-new service supporting people in their homes to regain their independence and learn new skills.

Our Independence at Home service will prevent hospital admissions and support people to age in place and stay at home for as long as possible. Our aspirations are to receive an ‘outstanding’ rating with the CQC, and we are looking for someone who shares our values, ambitions, and vision.

You will be expected to work flexibly across the week according to business need, undertaking a range of shifts that may include weekend, and bank holiday working, early mornings, or evenings. Rotas are subject to change depending on business need.

You will be required to participate in an on-call rota with members from the management team. This will attract additional payment.

We provide full paid training and ongoing development to enable you to pursue your career aspirations.

Post is subject to an enhanced DBS check.

Main Responsibilities

Working flexibly across various locations in the north of Staffordshire, you will manage a team of Senior Support Facilitators and Support Facilitators and the day-to-day operations of the service, including:

  • Schedule and allocate work to the team on a daily/weekly basis for 300 plus hours
  • Oversee Support Facilitators undertaking the delivery of care
  • Oversee regular reviews with people, their relatives, and other professionals involved in their care
  • Induction of new staff
  • Maintaining professional relationships between other health and social care professionals
  • Report to the Assistant Manager and Service Manger on the performance and operational effectiveness of the team
  • Ensure the quality of service and records are fully compliant with regulation, procedures, and standards of the Council and CQC
The Ideal Candidate

What you will bring

You will:

  • Be enthusiastic about working with people and have good communication and interpersonal skills, including the ability to communicate effectively with staff at all levels,
  • Be able to build good relationships with relatives and other professionals. 
  • Have the ability to relate positively to the people we support and their families.
  • Be able to manage, motivate, coach and support staff and nurture a team to reach their potential.
  • Have sound judgement and the ability to resolve day-to-day problems, emergencies, and issues in a short-term home care service.
  • Have conflict resolution and negotiation skills and can remain calm in challenging situations
  • Can adapt and respond positively to change and work effectively under pressure and prioritise workloads.

What you will have

  • NVQ Level 3 and above or willing to work towards
  • Relevant work and supervisory experience within a social care registered provider setting
  • Experience with administering medication and medication competency assessments
  • Knowledge and understanding of the needs of people with social care and complex needs
  • Knowledge of health and safety requirements in home settings, including safe staffing ratios
  • Knowledge of the legislative and regulatory frameworks affecting vulnerable adults
  • Knowledge to evidence of a commitment to achieving positive, personalised outcomes for individuals
  • Knowledge of the principles of person-centred support, reablement, active support model and strengths-based approaches
  • Knowledge of risk management and positive risk taking and experience assessing, managing, mitigating risks and investigations
  • Experience in the management of staff, including supervision and performance management
  • Experience of using access people planner or digital care planning
  • Experience of promoting genuine community participation and inclusion for people with care and support needs
  • Coordinate the implementation of care packages received from the Social work teams

The recruitment for this position is ongoing and so we reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

For further information about this role please contact

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.


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