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Continuous Improvement Officer

Staffordshire County Council
£31364 - £35745
Closing date
23 Jun 2024

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Local Councils
Job Type
Social Care – Children
Contract Type
Fixed Term Contract
Working Pattern

Job Details

Are you passionate about continuous improvement and dedicated to making a positive impact? Staffordshire County Council's Children and Families Directorate is seeking dynamic and experienced professionals to join our Improvement, Performance and Engagement Team (IPET) as Continuous Improvement Officers.

The Continuous Improvement Officer will be part of IPET: a multi-disciplinary team within the Children and Families Directorate whose purpose is to turn information into intelligence to improve performance and outcomes for children and families.

Main Responsibilities

As one of our Continuous Improvement Officers you will work as part of a team to support the continuous improvement and assurance of services across the children and family’s system and progressing initiatives.

The post holder will support the development, design and delivery of processes and improvement projects. You will develop strong and effective relationships with colleagues and partners to deliver improvement that improves outcomes for service users and supports us to achieve our one system vision.

This is a key role in continuing to improve the quality and efficiency of our services to improve the outcomes of children, young people and families.

The Ideal Candidate

We are looking for individuals who are keen to make a positive difference for children and families. The ideal candidate will strike the right balance between coaching and supporting colleagues and providing challenge and support to continually improve. With further information in the Job description, you will bring the following skills and experience:

  • Organisation: have good project and programme management experience
  • Analysis: ability to aggregate, analyse and report information in a coherent way to support reporting and improvement activity.
  • Collaboration: Ability to build credible relationships and networks with stakeholders and managers from varying backgrounds.
  • Facilitation: Experience of and ability to contribute to and facilitate workshops and meetings.
  • Committed – able to demonstrate being self-sufficient, occasionally requiring local support, and ability to deal with conflicting demands.
  • Flexible: you will be able to work flexibly and effectively as part of the team to deliver our objectives and outcomes, with a high level of personal drive and integrity.
  • Influence: have the ability identify and challenge performance using data and intelligence with a clear focus on outcomes & impact for our children and families

If you’d like to discuss the roles in more detail, we’d love to hear from you, please contact either:

Paul Doherty or Lucy Kendrick

The closing date for these vacancies may be brought forward if we receive a high number of applications. Therefore, if you are interested in applying, it is recommended that you complete your application well in advance of the closing date.  

Currently, the closing date is 23rd June with interviews scheduled for week beginning 1st July 2024. 

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 


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