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Children & Family Support Officer - Ref: CH02024

Walsall Council
£27,803 - £32,076
Closing date
23 Jun 2024

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Local Councils
Job Type
Social Care – Children
Contract Type
Full time permanent
Working Pattern

Job Details

Children & Family Support Officer - Ref: CH02024

£27,803 - £32,076 per annum

Contract: Full-time, permanent

This is an exciting opportunity to join our corporate parenting service in Walsall as we are seeking to appoint a full time Child and Family Support Officer.

As Corporate Parents, we aim to advocate and champion the voice of children and young people in the work that we do and enable them to participate and co produce in practice and service delivery. You will need to be passionate about our children in care, working alongside social workers to support children and their families/carers to help children to achieve the best outcomes. The role will include working with children in care and with families where their children are placed at home or where there is a plan of reunification.

You will need experience of working with children of all ages, ability to work closely and cooperatively with colleagues, have good communication skills, a professional approach to working with children, young people and carers as well as a willingness to extending your knowledge and skills.

If you are passionate about doing the best for our children in care and care experienced young people, have excellent communication and multi-agency working skills, and want to work as part of a friendly team committed to ongoing learning and restorative practice where you will receive good supervision and training, then please apply.

Working for Walsall Children’s Social Care:

Walsall is a great place to work. We strive to provide the best services and outcomes for our children, young people, and families, and this has been recognised by Ofsted who have graded us as GOOD.

Ofsted told us that: ‘T here is a strong corporate commitment and investment in children’s services from the chief executive, lead member and other members to implement Walsall Council’s priorities for children. As a result, there is tangible progress and benefits for children, their families, and the workforce.'

For our practitioners to be able to support children and young people and keep them safe, they need to feel safe and supported. We are committed to promoting the wellbeing of our practitioners and as part of our Workforce Wellbeing Strategy, Social Workers, non-qualified practitioners and Team Managers have access to clinical supervision as part of an enhanced wellbeing programme for all staff.

We have significantly improved our workforce stability, and we would like you to join our increasingly settled, permanent staff group. Within our 2022 staff health survey, 92% of staff said that they feel positive about working for Walsall. Feedback was that this was especially because we have a small community feeling here in Walsall, and staff feel part of a team and supported by their managers and Senior Managers. Also, 89% of staff overwhelmingly felt that they had access to the right training, induction and learning and development opportunities for their role.

We offer flexible working, with a hybrid approach of home working and office based working to maintain our team support and culture.

For further information please contact Deon Rogers, Group Manager for Corporate Parenting at

View Job Description and Employee Specification

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.

Closing Date: 23 June 2024

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children and young people entrusted to our care and it is our expectation that all staff will share this commitment. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people.

Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas.

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

We want our staff and management teams to reflect the diversity of the communities we serve in Walsall, and in Children’s Social Care we are committed to promoting equality and anti-discriminatory practice.

We welcome applications from people of all cultures, races, ethnicities and religions, of different genders, ages, sexual orientations, disabled applicants, and recognise unique perspectives and contributions.

To apply, please submit a supporting statement within the application form, referring to the job description & employee specification, detailing how you meet the specific requirements of the role.

For further reasons to join us, please visit:


Walsall Council

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

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Living in Walsall

FROZENPart of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.


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Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours.  Visit our web page to find out more about joining Walsall Council as a Children's Social Worker. 

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Company info
01922 650000
Civic Centre
Darwall Street
West Midlands

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