Skip to main content

School Admissions Officer (Secondary)

Birmingham City Council
Closing date
25 Jun 2024

View more

Job Details



Grade 4 - £32,076 - £39,186 Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Do you want to make a difference for children, young people, and families in the largest local authority in Europe? We are looking for a passionate and committed individual to join a long standing and well-regarded service that is key to supporting thousands of children’s access to education each year. An opportunity has arisen for a School Admissions Officer to work within Birmingham’s School Admissions and Fair Access Service. Working 36.5 hours a week, you will be part of an extended leadership team which oversees the effective and efficient administration of school admissions, appeals and fair access to over 400 primary and secondary maintained schools and academies across a large and diverse city. This is an exciting time to be joining Birmingham’s Children and Families Directorate which has been rated ‘good’ and is currently undergoing further transformation.

In this role you will be committed to securing the best outcomes for children and young people by promoting equality and fairness. You will need to have the ability to effectively prioritise your own workload and manage competing organisational priorities, deal with complex cases, be solution focused and provide an excellent service to schools, families, and key stakeholders in accordance with published admissions criteria, statutory Codes of Practice and Birmingham City Council policies and procedures, including:

  • With the other School Admissions Officers, implementing and managing systems and processes to co-ordinate over 30,000 offers of school places at normal points of entry;
  • Liaising closely with neighbouring local authorities and other admission authorities across Birmingham;
  • Responsible for the operational management of admissions (transfer rounds and in year), appeals, and pupil tracking;
  • Ensuring all offers are made and withdrawn and places assigned in a timely fashion;
  • Direct line management and matrix line management of a team of School Admission Advisors responsible for co-ordinating offers of school places;
  • Promoting and supporting the requisite competencies and positive behaviour across the team;
  • Supporting the delivery and co-ordinations of rotas for a number of in-boxes and telephones;
  • Producing management information data and statistics to assist in the evaluation of the work of the team;
  • Managing complex casework and ensuring compliance with statutory codes of practice;
  • Attendance at relevant meetings.

In addition to your managerial skills, you will have excellent knowledge/relevant experience of school admissions and appeals, as well as an awareness and understanding of safeguarding. You will need to have a flexible approach to ensure the teams duties are covered when required and will need to demonstrate an ability to work under pressure and meet strict statutory deadlines. 

Enthusiasm and a customer focused approach are key, as well as excellent organisational skills, attention to detail and being adept with I.T. packages (training will be provided). You will also have highly developed diplomacy and negotiation skills and an ability to communicate efficiently and confidently with officers at all levels, external agencies, and the public. 

We do not accept CV's. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. 

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Closing date 25th June 2024 at 23.59.  

Interviews for this post are expected to take place in person. Shortlisted candidates will be provided with further information.

For any informal enquires please contact: Claudine Patterson -

Ref: BCC00002159

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification

2159 - School Admissions Officer (Secondary) Gr4 JDPS.doc


Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact When you have completed your application form this can be returned to or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at:   

For the awards and support for our employees, please follow  

Company info
0121 675 7070
Birmingham City Council
West Midlands
B2 2XU

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert

Similar jobs