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Business Support Officer

Warwickshire County Council
£23,500 to £23,893 per annum pro rata
Closing date
18 Jul 2024

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Job Details


About the Team


People 2, Team 1, have an exciting position available.  Within this role, you will be supporting Social Care staff within Warwickshire Youth Justice Service. The Youth Justice team works with children and young people aged 10-18yrs who have become involved within the criminal justice system – either through arrests or recognised by other agencies/professionals as being on the periphery of criminality. These are some of the most vulnerable children and require different levels of support from contextual safeguarding through to emotional and mental wellbeing and SEND needs. Youth justice will support these children through either their time in custody, court orders, out of court resolutions, bail support or preventative work.


FAST (Family and Adolescent Support Team) works with a similar cohort age of children and will be involved due to extra familial harm – this means the concerns are outside of the family home and will often be around contextual safeguarding such as risk of exploitation. 


Both teams adopt a multi-agency approach working closely with other agencies such as Police, Probation, Compass and CAMHS.


About the Role


The role of Business Support is to support these teams with administrative and financial tasks as well as minuting statutory meetings. This can include court processes, scheduling panel meetings, booking reparation and supervision sessions, assisting with data analysis & returns to the Youth Justice Board as well as standard tasks associated in supporting a children’s team. This is a hugely varied role within a unique team offering a bespoke business support service.


The role offers exceptional learning and development opportunities and co-operative working with outside agencies, partners and also public volunteers and workers.


You will work in a team to provide effective, flexible and responsive Business Support to one of the Council’s Services, with the ability to support other teams as and when required.  It is a fast paced, energetic and exciting area to work in, where you will be part of a close team.


You will work proactively, looking for new ways of working, contributing to the outcomes of the services that you are supporting as well as the outcomes of the Business Support Service.


We are looking for someone who has good organisational skills, is able to problem solve and use their own initiative, a great attention to detail with excellent communication skills. Strong minute taking skills are essential.


As part of this role you would be required to undertake general administration duties, data analysis & interpretation, responding to queries, assisting & supporting frontline services.



Key Requirements

  • An ability to work in a fast-paced, busy environment, and to manage changes at short notice.
  • Good IT skills with a knowledge of systems for data management.
  • Experience of minute taking essential.
  • Flexibility to cover other offices around the County, including Nuneaton and Rugby, when required




For further information please see the Job Description and Person Specification.



Working for Warwickshire – This is the difference you make



Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! 

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure.  Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund


The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.


Click here to view the benefits at Warwickshire County Council.


Additional Information



Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.


The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.




For further information about the role please contact Jen Hardie Email: 



Closing date: 18th July 2024
Interview date: 25th/ 26th July 2024



Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements.


Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more


As a local authority we take on a wide range of roles, whether we are providing specialist care and support to the most vulnerable in our communities, or championing Warwickshire as a choice for business through our work to promote economic growth and innovation.

Warwickshire is famous the world over as Shakespeare’s county— but that’s only half the story.  We’re also vibrant and modern. One of the fastest growing commercial regions in the UK, we’re home to many leading companies and developing exciting opportunities for everyone who lives and works here. 


We pride ourselves on being an innovative employer that like to encourage new ways of working. Likewise, our ability to make decisions quickly is as important to us as it is to our customers.

We work actively with partner organisations to deliver our core services:

  • Schools and Learning
  • Social Care and Health
  • Community Safety
  • Environment and Planning
  • Leisure and Tourism
  • Roads and Travel


Company info
01926 41 8125
HR Service Centre
Shire Hall
CV34 4RL

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