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HEART Technical Officer

Nuneaton & Bedworth Borough Council
Town Hall, Nuneaton
£32,076 - £33,945 Per annum
Closing date
24 Jun 2028

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Local Councils
Job Type
Housing, Surveyors
Contract Type
Fixed Term Contract
Working Pattern

Job Details

We are currently recruiting for an experienced technical officer within the Home Environment Assessment and Response (Heart) Team. This post is fixed-term for 18 months. 

The Home Environment Assessment and Response Team plays a vital role in ensuring that residents across Warwickshire have access to grants and facilities to adapt their homes to support living in an accessible, healthy and safe environment.

HEART is an innovative service that provides the opportunity for a rewarding career making a difference to the lives of Warwickshire residents.

The HEART Technical Officer will be responsible for:

Carrying out detailed and complex inspections of residential dwellings and must have the ability to identify hazards and an understanding of the remedial works needed to remedy.

Designing and producing schemes of required improvements, repairs and adaptations that meet the needs of the individual client.

Provide technical advice and assistance to other staff within the HEART team.

Work with architects, occupational therapists, housing assessment officers and other professionals to provide detailed schedules of work.

Developing a trusting relationship with clients, ensuring the service is delivered to the highest standard, maintaining professionalism, adapting delivery to suit the clients needs to ensure works are completed within set timeframes and to the required specifications.

Working with contractors to deliver various types of adaptions, whilst ensuring the works meet the required specifications and the needs of the client.

The ideal candidate must hold the following essential criteria:

  • A BTEC HNC level 4 Building or equivalent qualification.
  • Be able to produce and understand technical drawings.
  • Have, or be willing to obtain a certificate in Housing Health and Safety Rating.
  • Experience of providing a public service and understanding customer care issues.
  • Experience of working within a housing inspection environment and having previously conducted housing surveys/inspections..
  • A full clean driving license

For further information on the post, please contact Joan Gledhill, Senior Home Improvement Officer at


Our Council

Nuneaton and Bedworth Borough Council is a small authority with BIG values.

 NBBC Council Images         

We take pride in serving the residents of our borough and look to provide value for money services.

We aim to work to the best of our abilities with honesty, integrity and place particular importance on working together.    

Why join us?......

Situated in the heart of England, Nuneaton and Bedworth shares excellent rail and motorway links to the rest of the country.

We offer a wide range of job opportunities from refuse and cleansing roles, which directly serve our local community, to behind the scenes administrative roles; providing essential support to our front line professionals.

Our I.T equipment is tailored to job roles, to allow for agile working. 80% of our workforce enjoy the flexibility of working from home or in the office allowing them to achieve a greater work life balance.

NBBC our values image


What we will offer in return…..

A wide range of benefits including competitive salaries that are based on our competency framework and paid according to the scoring of the job profile, to ensure that all roles performing the same duties are paid equally.

A generous annual leave entitlement. Our employees receive 25 days annual leave, rising to 30 days after 5 years continuous service. Plus all bank holidays. 

A wide range of learning and development opportunities. We recognise our employees as a valuable resource and are therefore committed to the investment of time and financial resources to support the learning and development of our workforce. We offer a wide range of learning prospects, which to name a few include: In-house training sessions, E-learning modules, Leadership and management development programmes and a Post Entry Training scheme

Access to the Local Government Pension Scheme (LGPS), which provides a secure future income, independent of share prices and stock market fluctuations. To help your pension grow, the Council meets the balance of the cost of providing your benefits into the LGPS.

Health and Wellbeing initiatives– our in-house Sports Development Team operate regular work place challenges, health checks and MOT’s. Employees also receive discounted gym and leisure membership.

Wider Wallets – all our employees gain access to offers and permanent discounts to everyday savings, ranging from discounts on high street stores to offers on days outs.

Travel, car allowances and schemes – mileage allowances are paid for using cars/cycles for Council business. In addition, Level 1 car users are provided with a car park pass. We also operate a Cycle salary sacrifice scheme.

Work-life balance –. We have a number of initiatives in place to support flexible working including, a job-sharing policy, career break scheme, flexible working policy, flexitime scheme, parental leave scheme, time off for dependants, maternity support leave and agile working.

Armed Force Covenant - We are proud signatories of the Armed Force Covenant and actively work to ensure that we continue to deliver on our commitment as stated in the Covenant. We were recently awarded the Armed Forces Employer Recognition Scheme Gold Award. We have a range of internal processes and policies to support our Armed Forces Communities.

NBBC Statue Image


What we look for…….

We seek candidates that can adapt to change and welcome new challenges. We look for those that share our values and take pride in what they do.

Our recruitment and selection process aims to recruit the most suitable candidate with the appropriate qualifications; skills and experience for vacancies. Therefore only those applicants that demonstrate they meet all the essential criteria on our person specifications, will be shortlisted for an interview.

Our job description details the duties of the post, whilst the person specification lists the skills, knowledge, qualifications and experience required.

CV's may be accepted depending on the application process. Please check the advert for more details.

Finally - all the best with your application!

Armed Forces Covenant image


Company info
02476 376376
Nuneaton & Bedworth Borough Council
Town Hall
Coton Road
CV11 5AA

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