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Waste and Recycling Supervisor

Worcester City Council
Warndon Depot, Worcester
£30,825 to £33,954 per annum
Closing date
26 Jul 2024

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Local Councils
Job Type
Environment / Conservation
Contract Type
Full time permanent
Working Pattern
Flexible hours

Job Details

Are you passionate about enhancing our city's cleanliness, safety, and appeal? If you have strong leadership skills and a commitment to excellence, we have the perfect role for you!

As the Waste and Recycling Supervisor, you'll supervise a dedicated team responsible for keeping the city in top shape. You'll implement robust health and safety practices, oversee necessary paperwork, and ensure all risk assessments and safe working procedures are up to date. Your practical knowledge will help in planning capacity, schedules, and providing technical direction and hands-on training to your team.

Effective communication is crucial. You'll keep front-line teams informed and engaged with council activities and plans. Your expertise will ensure compliance with waste legislation and efficient performance data management, while also leading procurement activities within environmental operations.

Customer satisfaction is a top priority. You'll manage customer relations proactively, addressing any service issues promptly and professionally. As a Supervisor, you'll develop and manage staff, maintain high standards of customer service, and ensure all enquiries and complaints are handled efficiently.

You'll also help define service delivery targets, manage performance within budget and drive continuous service improvement.

There will also be a requirement to participate in a call out rota as dictated by the needs of the service.

If you're ready to make a significant impact and lead a team dedicated to excellence, apply now and help us create a cleaner, safer, and more vibrant city!

The key requirements for the role are;

  • Full Driving Licence 
  • GCSE Level. English and Maths
  • Experience in a waste environment.
  • A good level of literacy, numeracy and IT skills.
  • Able to produce reports and use applications such as Microsoft Office.
  • Knowledge of Health and safety related legislation. (ie: - IOSH managing safely)
  • Relevant management or industry related experience. e.g. Management in an operations environment, supervising teams, meeting KPIs, delivering of training to staff.  

We welcome applications from all sections of the community. We would like to help you shine during this process. If you need any assistance with applying please contact the Recruitment team on We can assist with alternative formats for your application or offer a MS Teams interview for example.

For further information about the role, please contact Kevin Haines, Waste & Streetscene Manager, at 

Closing Date: 26 July 2024

Interview date: tbc

Attached documents
Our Benefits
Role Profile - Waste & Recycling Supervisor


From Monday 11th December 2023 an exciting change is happening for us as an organisation - we have implemeted a new system which will improve your candidate experience! To access your candidate portal for our new system, head to

If you have an application in progress with us on, or before, Monday 11th December 2023 – don’t worry, this will continue as it normally would and there will be no impact on your application or the process. More information on our new and improved system can be found on the WMJobs help pages

Why choose Us?

This is an exciting time to join Worcester City Council!

We may not be a large local authority but we still have ambitious plans, including the development of our historic and beautiful city, increasing tourism and driving economic vibrancy.

Working for Us

Worcester City Council is always on the lookout for talented individuals, who want to make a real difference to our city and can help us to continue building on our success.

We are committed to seeking excellence in everything we do, including smarter ways of working and enhancing employee wellbeing.  We have moved away from traditional ways of working for the majority of our roles, towards hybrid working, including home working, hot desking and flexitime.

By encouraging better work-life balance, we gain a healthy, happy, engaged and thriving workforce, who then deliver meaningful outcomes for Worcester.

We will offer You

  • You will normally work a 37-hour week (although we have part time roles too). Annual leave starts at 26 days and rising to 31 days after 5 years' service, in addition to paid public holidays.
  • A generous flexitime scheme (where applicable) that can accrue an additional two days off per month
  • An additional fixed day off over the Christmas period and you can purchase up to 5 additional days' holiday per year.
  • Incremental pay increases within your grade, alongside any national pay awards.
  • Flexible working options including working from home and the right to request a variance in weekly hours and/or a reduction in hours.
  • Our valued Local Government Pension Scheme, where on average we contribute two thirds’ costs to an employee’s one third costs, with tax relief on these contributions, as well as protecting your family on your death You also have the option to exchange part of your pension for a tax-free cash sum on retirement.
  • We want you to develop and thrive in your role so we will invest in your training and professional development, including any required professional subscriptions.
  • A wide-ranging benefits platform, making your salary stretch further, with money-saving deals on your weekly groceries, high street retailers, technology purchases, holidays and luxury items, all accessible via an App on your personal devices.
  • A long service award.

Supporting Your Wellbeing

  • A free and confidential employee assistance programme (EAP), available 24 hours, to aid your work life balance.
  • Time off given for volunteering, for the benefit of Worcester.
  • Heavily subsidised leisure activities at the Council’s gyms and swimming pools (seven centres across Worcestershire).
  • Cycle to work schemes
  • Access to electric bikes for travel between sites
  • Free eye tests for visual display users and seasonal flu jabs
  • Enhanced family friendly policies and enhanced sick pay.
Company info
01905 722233
Worcester City Council
The Guildhall
High Street

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