Skip to main content

This job has expired

HR Business Support Officer

Wyre Forest District Council
£26,751 to £28,182 per annum
Closing date
14 Jul 2024

Job Details

Our HR function plays a key role in the smooth running of our Council, and we have an exciting opportunity for a HR Business Support Officer to join our team, working across our sites in the Wyre Forest and would be based primarily in Kidderminster.

This is an exciting opportunity to join our team and this role is key in supporting the delivery of the People and Organisation Development Strategy. We truly believe the role of a HR Business Support Officer is an experience like no other –you’ll receive huge amounts of variety, the opportunity to get stuck into the day-to-day challenges of HR, whilst working on lots of exciting forward-thinking projects. This is an 18 month fixed term contract.

A typical day working as a HR Business Support Officer may include:

  • Assisting with the development and maintenance of a range of efficient administration processes and procedures to support the effective operation of the service area.
  • Ensure the use of IT is maximised to enhance quality and efficiency of service provision.
  • Ensure that the full range of complex and sensitive data is accurately and securely maintained and retrieved effectively; ensuring compliance with relevant legislation.
  • Maintain and refresh established systems and processes, responding to current and future service needs.
  • Assist with the review of relevant business processes to evaluate that they are fit for purpose.
  • Assist in the resolution of enquiries to ensure a customer focussed, high quality service is provided.
  • Undertake research and information gathering as requested, including analysing findings

The Ideal Candidate

You’ll certainly be a team player and have a keen interest in HR. Our staff come from a variety of different backgrounds and prior experience isn’t always necessary. The following transferable skills and qualifications are beneficial in this role:

  • Confidence in communicating
  • Customer focus, empathy and understanding.
  • Competent written skills.
  • Problem Solving Skills.
  • Team Player.
  • Curious.
  • Creative.
  • Organised

Additional Information 

Appointment to this post is subject to satisfactory clearance of a basic disclosure check (Disclosure & Barring Services (DBS)) under the Police Act 1997. 

We have a flexible approach to the workplace and operate a hybrid model which will be agreed locally with your manager. It means that, if the role permits, employees will be combining the benefits of working at home and in the office.
This is a Fixed Term Contract for 18 months 
Interviews will take place on 26th July 2024

Wyre Forest District Council is an Equal Opportunities Employer  

Attached documents
Role Profile HR Business Support Officer


Whatever your role within Wyre Forest District Council, every day you will be working to benefit people living in the area. The District is a mix of urban rural, market and riverside town communities covering 195 square kilometres. The three main towns of Kidderminster, Bewdley and Stourport-on-Severn and several surrounding villages including Arley, Rock, Chaddesley Corbett and Wolverley make up the district. Over 100,000 people live here and you can help shape our district’s future as part of our circa 350  strong workforce that strives to make a difference in making sure the services we offer meet the aspirations and needs of our local community.

Working for us:

We value our employees and aim to create a positive, progressive and open work culture that supports everyone to thrive. We believe in rewarding employees and working for us has some great benefits.  We focus on supporting your physical, financial and emotional wellbeing. You can expect to enjoy a range of learning and development opportunities designed to enhance you in your role. Our excellent benefits also include a competitive salary and pension scheme, favourable holiday entitlements and flexible working options. 

We are dedicated to enabling each individual to be the best that they can be, and are committed to equality, diversity and inclusion.

We are a Disability Confident Employer and hold the Defence Employer Recognition Scheme Bronze award.

If you have ambition for yourself and this district, thrive on challenges and getting results, share our values and strive to make others feel valued, then we want to hear from you.

Our Vision:

"A safe, vibrant and clean place to live, work and visit."

Our Values:

Our vision is underpinned by the following values which lie at the heart of everything we do:

  • We are working together 
  • We are fair
  • We are dependable 
  • We put communities first 

Our Priorities:

Our priorities represent what we want to achieve for the social, economic and environmental well-being of the district, they are:

  • Economic growth and regeneration
  • Securing financial sustainability for services the local communities value
  • A clean, safe and green place to live, work and visit

Our locations:

Wyre Forest DC locations image

To find out more:

To find out more about Wyre Forest District Council, or the area we serve please visit our website at, 'Like' us on Facebook or follow us on Twitter @WyreForestDC.

Disability Logo            mindful logo      

We've implemented a new system from Monday 4th March which will improve your candidate experience!

There is more information on the WMJobs candidate help page WMJobs Help!

Company info
01562 732721
Wyre Forest District Council
Wyre Forest House
Finepoint Way
DY11 7WF
United Kingdom

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert