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Post and Admin Officer

Telford & Wrekin Council
£23,150 per annum
Closing date
11 Jul 2024

Job Details

The role

We are seeking 1 temporary Post and Admin Officer.

This is an office-based role at Darby House, Telford, performing a range of support and administrative duties within Telford & Wrekin Council’s Print & Postal Service.

Working in a varied and busy environment you will primarily be responsible for the sorting and distribution of incoming mail, collecting and processing of internal mail and franking of external mail, ready for collection by external mail services.

Full training and ongoing coaching/mentoring will be given. 

Key Requirements

Accuracy in sorting and distributing large volumes of internal and external mail within deadlines is essential. The job requires good communication skills and involves general office administration work e.g. scanning, filling, photocopying and letter packing. 

This job requires you to thrive in a fast-paced and dynamic environment. You will be working under tight deadlines and juggling multiple tasks at once. The ability to prioritise and stay organised is essential to keeping up with demands of the role.

If you think you are a good all-rounder then this role could be for you.

Skills and Experience

We are looking for someone with:

  • An organised & methodical approach to work to achieve targets.
  • An ability to deal with internal and external partners in a professional, courteous and unbiased manner.
  • A working knowledge of computer-based software. I.e. MS Word & MS Excel
  • Ability to work unsupervised within defined guidelines. 
  • Excellent communication skills. 
  • You should possess literacy and numeracy skills at a standard equivalent to GCSE (Grades A-C) or an appropriate NVQ Level 1
  • a pro-active approach to all areas of work with a keen eye for accuracy. 

Previous experience is not essential.

As a council employee you will be expected to demonstrate the Councils Core Behaviours, and fully abide by the Health and Safety Policy and the Council’s policies for Data Protection and Information Security.

Closing date for applications is Thursday 11th July 2024.

It is anticipated that interviews will be held during the week commencing 22nd July 2024.

If you are interested in this post and require more details after reading the job description or just to chat through the role and what’s involved, please contact

David Siviter
Revenues Billing & Support Group Manager
Telephone: 01952 383847


Amiee George
System Support & Print Team Leader
Telephone: 01952 383910

Please click on the links below to view the job description and person specification.

 At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.

 Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.

 A CV template is available if you do not already have a CV.

 We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

  • Competitive rates of pay
  • Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
  • Staff benefits and discounts including salary sacrifice schemes
  • Free on-site parking
  • Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
  • Free access to our employee assistance programme and confidential counselling
  • Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home – our approach is to promote greater level of flexible working around personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.

Attached documents
Job Description


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Telford & Wrekin Council is an award winning council, and we were recognised as Local Authority of the Year 2022 at the Municipal Journal Awards, and the Association for Public Service Excellence Council of the Year in 2021.

At Team Telford we work hard to protect, care and invest to create a better borough and our employees are at the heart of everything we do. Having the right people, with the right skills, in the right roles allows us to deliver the excellent services that residents and businesses on the borough expect from us. 

Our friendly and passionate teams are trusted by leaders and managers to deliver this ambition. We invest and nurture our workforce and support our employees to develop and thrive. The better we are the bigger difference we make to the people we serve. 

In return we also offer a great range of benefits including competitive salaries, flexible working hours and work arrangements, employee discounts, salary sacrifice schemes, a local government pension scheme and generous annual leave entitlement.

At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice and we know we are stronger and better connected as a result. 

We welcome applications from people from all backgrounds and where our data shows that specific groups are under-represented within our workforce, our adverts will actively encourage applications from these groups.

We are also proud to be a Disability Confident Employer, committed to recruiting and retaining people with disabilities or other health conditions. You can find out more about this and our ‘guaranteed interview scheme’ here

You can also read more about our Recruitment and Selection Policy and Recruitment of Ex-Offenders here and the Transgender & Non-Binary Inclusion Policy commitments here

If you are unable to complete an online application form please contact the HR helpdesk on 01952 383601 or email

Company info
01952 380000
Telford & Wrekin Council
Darby House
Lawn Central
United Kingdom

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