Bereavement Services Assistant Manager
The Bereavement Services Assistant Manager will be accountable to the Bereavement Services Manager for the daily management and development of all Bereavement Services activities, setting standards and monitoring performance. You will be responsible for all funeral services and ensure through others that all burials and cremations take place in accordance with client’s wishes. You will be responsible for ensuring the services we supply are provided to the highest possible standards and are carried out in accordance with legislation for burial and cremation.
The successful applicant will have the following skills and abilities:
• Have proven effective management skills and be able to demonstrate an ability to manage a service/ team on a daily basis
• Have excellent communication skills orally and in writing, including the preparation of reports and statistical information.
• Be able to deal with sensitive issues in a tactful way with care and empathy whilst demonstrating excellent problem-solving abilities.
•Have previous Bereavement Services or funeral industry experience.
As a member of the Coventry Bereavement Services team, you will be working with a group who strive to provide the highest standards of service at all times for the bereaved. Providing a caring service with professionalism, understanding and empathy. Striving to improve, adapt and develop the services we supply to suit the needs of our clients.
In return, we can offer you working arrangements that will enhance your work-life balance. Participation within the flexitime working scheme and a generous holiday allowance (starting at 35 days including bank holidays). In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme and 'MyCar' scheme.
salary: £30,153 - £36,379 per annum
Working Pattern: Monday to Friday
Interview Date: Friday 8th September 2017
Coventry City Council is clear about its responsibilities in embracing diversity and ensuring we recruit people of a high calibre on the basis of their skills, abilities, and experience. As such we welcome applications from a diverse range of candidates.
This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
This post is covered by the Code of Practice on the English language fluency for public sector workers
Please note we will communicate any interview arrangements with you via email, so please check your email (including Spam/Junk) and WMJobs account on a regular basis after submitting your application.
This vacancy and advert will be closed as soon as sufficient applications are received. In this case Sunday 20th August 2017 @ midnight. Therefore, it is strongly advised that you complete and submit your application as soon as possible.
Job Description and Person Specification