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Operations Manager (Governance)

Birmingham City Council
Closing date
21 Jul 2024

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Local Councils
Job Type
Health and Safety
Contract Type
Working Pattern

Job Details

Operations Manager (Governance)


Grade 6 - £ 49,498 - £61,269

Subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Are you an experienced and passionate Environmental Health Practitioner? Are you looking for your next challenge managing a team? Would you like to work in a large diverse city? Do you thrive in a busy environment? If so, we have got just the role for you!

An exciting job opportunity has arisen to join Birmingham City Council's expanding Environmental Health team.

As the largest local authority in the UK, Birmingham is an interesting and unique place to work with excellent opportunities for professional development created by the challenging and varied workload.  You will be joining a supportive, friendly, and professional team. 

The successful candidate will be responsible for a team of Environmental Health Officers undertaking investigations, conducting inspections, and enforcing legislation across a range of environmental health areas including; Food Safety, Health and Safety, Statutory Nuisance and Public Health. In addition, the post holder will take the lead for Governance across the whole Environmental Health team with specific responsibilities for areas such as quality procedures, complaints, ombudsman and system reviews. 

As Operations Manager (Governance), you will have a degree/diploma in Environmental Health and be EHORB registered or a CIEH Registered Environmental Health Practitioner. You will also have the following skills and experience:

  • Knowledge and practical experience in enforcement across the breadth of Environmental Health legislation.
  • A skilled manager able to motivate and develop your team to deliver their objectives. 
  • An ability to prioritise and manage your own workload to meet deadlines in a busy environment with competing demands. 
  • Excellent communication skills (oral and written) including experience of writing and presenting reports to Council committees.
  • Strong IT skills including experience of Environmental Health software for reporting.
  • Experience of performance monitoring to help ensure teams are operating efficiently to maximise outcomes. 
  • Ability to work flexibly including some work outside normal officer hours.
  • The requirement to drive is essential. You will be expected to travel within Birmingham for which you will be remunerated for the use of your car.

We are keen to hear from candidates who share our enthusiasm and commitment to deliver an excellent Environmental Health Service for Birmingham’s residents, businesses, and visitors. 

Interviews for this post will take place in person. Shortlisted candidates will be provided with further information.

You must upload a CV via the attachments part of your application. This is required for shortlisting; you need to ensure your experience and skills detailed fit the essential criteria for the role as specified in the Person Specification. If you do not attach your  CV your application will not be considered. 

For any informal enquires please contact to arrange a video call.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification: MR0356XV EH Ops Manager Gr6 JDPS.doc


Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact When you have completed your application form this can be returned to or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at:   

For the awards and support for our employees, please follow  

Company info
0121 675 7070
Birmingham City Council
West Midlands
B2 2XU

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