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Business Support Administrator

Employer
Staffordshire County Council
Location
Newcastle-under-Lyme
Salary
Grade 5, starting at SCP 6 (£23,893)
Closing date
29 Jul 2024
Reference
staffscc/TP/345/2225

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Job Details

Are you wanting to use your experience in administration roles to support our adult care services to provide an outstanding experience?

Staffordshire County Council are looking for a motivated person who can provide administrative support to facilitate efficient operations and the delivery of excellent care and support.

This post is subject to an enhanced DBS check and will require a pre-employment health assessment as part of the onboarding process.

Main Responsibilities

You will support the Business Support Coordinator to provide administration and business support for CQC regulated and non-regulated services, including residential care, supported living, respite, specialist day opportunities and home care. The role involves purchasing and financial transactions, records management, internal and external customer service and auditing.

This is a full-time role, which will consist of working partly in services in the north of the county (Leek and Newcastle areas), along with some home working.

For further information about this role please contact Sam Dickinson Sam.dickinson@staffordshire.gov.uk

The Ideal Candidate

What you will bring

You are enthusiastic about working with people with learning disabilities and autism and have excellent written and verbal communication skills.

You will have good customer service skills, organisation, time management and problem-solving skills.

What you will have

  • Business Administration qualification, NVQ Level 2 or equivalent experience.
  • Knowledge of GDPR and confidentiality.
  • Knowledge of legislation, policies, processes guidance and best practice to ensure that the service supported is continually improving.
  • Experience working in an administration role.
  • Experienced and confident in handling cash and being financially accountable.
  • Experience working in a team.
  • Intermediate level of information and communication technology skills.
About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.

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