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Family Support Worker

City of Wolverhampton Council
£5,170 to £5,834
Closing date
6 Sep 2024

Job Details

Family Support Worker - Merridale Primary School

Grade 5  Salary: £27,803 - £31,364 (Actual £5,170 To £5,834)

8 hours per week (days and times are flexible e.g. 1 day per week could be 8am-4.30pm with a 30 minute lunch break but days/times of working to be agreed upon appointment) 

To commence as soon as possible. 


Term time only

Merridale Primary School is a one-form entry school near to the centre of Wolverhampton. Our school is a happy and thriving place which serves a diverse community. We are committed to providing our children with a high quality education and support.
We wish to appoint an experienced individual to work with our Safeguarding and Inclusion Team to offer and coordinate pastoral, practical and emotional support to students and their families. Applicants will have experience of working with children and young people and have an excellent working knowledge of safeguarding as outlined in Keeping Children Safe in Education 2023. The successful candidate will have had experience of working closely with families to support with Early Help interventions and programmes of support for children and families. 

The Family Support Worker will work with a range of vulnerable pupils, but give priority to those who need the most help, especially those experiencing multiple disadvantages including children who are looked after, children who have social care involvement, children with emotional, medical or additional needs, children with challenging behaviour and children with an EHCP. 

The successful candidate will need to be organised, efficient and work effectively as part of a team to meet the needs of our children and families. You will need to be flexible and passionate and knowledgeable about supporting children and families in a school setting.  

We are looking for a Family Support Worker who

  • Has experience of working with children and families delivering support and interventions. 
  • Has an excellent knowledge of safeguarding procedures. 
  • Has knowledge and experience of the Early Help process and can use Eclipse. 
  • Is able to arrange and lead meetings with families and other professionals. 
  • Is able to communicate effectively, including keeping written logs and notes using CPOMS. 
  • Is able to interact effectively with families, children and a range of agencies and professionals. Understands the importance of effective multi-agency working. 
  • Can work independently, organising own workload effectively and in a timely manner. 
  • Has a good knowledge of a range of issues, support and services for families and can signpost and engage with these. 
  • Has a full, clean driving licence and access to own car with business use insurance. 
  • Has an excellent standard of Literacy, Numeracy and IT skills. 
  • Has experience of working positively with children presenting challenging behaviours
  • Is resilient and passionate about the social, emotional and mental well-being of young people
  • Can work effectively as part of a team and is committed to supporting children and their families.

The School can offer:

  • A friendly, supportive working environment. A caring team where children and families are at the heart of all we do. 
  • Children who are well behaved and enjoy learning with creative, friendly and enthusiastic staff.
  • Opportunities for professional development and CPD.

This position is subject to an Enhanced Disclosure check under the Rehabilitation of Offenders Act 1974. This role will entail working in regulated activity. Further details regarding this check is available by visiting:

It is also subject to, where applicable, an overseas check on staff who have lived or worked overseas for a period of 3 months or more. 

Shortlisted candidates will be subject to an online check.

This School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to two very good references. 

Visits to the school are welcome and encouraged. Please contact the school office to arrange a mutually convenient time.

To apply, contact the main school office for an application form. Please include a supporting statement that outlines why you think you should be Merridale Primary School’s next Family Support Worker. 

Closing date: Friday 6th September 2024 at 12pm

Interviews: Week commencing 16th September 2024


Attached documents
Family Support Worker Job description Merridale July 2024.docx
Merridale Primary School person spec Family Support Worker July 2024.docx


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City of Wolverhampton

There’s never been a better time to join the award winning City of Wolverhampton Council to further your career. We are a progressive and future facing organisation, and passionate about making our city better for all who live, work and travel here.

We are an ambitious organisation focused on delivering the best services for people in Wolverhampton; working for us gives you the opportunity to make a difference to their lives.

Our continual drive for improvement led to us winning APSE Overall Council of the Year Service Delivery Award, also achieving Annual Service Award Finalists for our services in Waste and Recycling; Public Protection; Best Housing Regeneration and Homelessness multi-agency work, showing that the City of Wolverhampton Council is truly an organisation striving for daily excellence in all we do.

Equal Opportunities

The City of Wolverhampton Council employs over 5,000 people in more than 600 different trades and professions. We are committed to representing Wolverhampton’s diverse community and therefore strongly encourage applications from all applicants meeting the essential criteria.  The council operate a guaranteed interview policy for veterans who have served in the military, those who have previously been under our care and are under the age of 25 and disabled candidates, where it is evidenced that the essential criteria of the post is met.

A Great City to Live and Work

The city has seen rapid developments with major projects like the i54, Way Youth Zone and i10 and more exciting developments are planned for the westside of the city. The leisure-led mixed user scheme includes a multi-screen cinema, restaurants, bars, hotel, multi-storey car park and apartments, all accessible by foot from our city centre.

We benefit from being in a prime location, with excellent transport links at the heart of the UK’s high speed rail and motorway networks, making us an employer of choice for people across the West Midlands.

Wolverhampton is rated as one of the top cities in the UK for families. Almost 90 per cent of the city’s primary and secondary schools are rated as ‘good’ or ‘outstanding’ by Ofsted. The City also offers a wide range of family friendly facilities with stunning parks and green spaces and top entertainment attractions such as Wolverhampton Art Gallery, the Civic and Wulfrun Halls and the Grand Theatre all of which attract top acts such as Jimmy Carr, Gary Barlow, World Darts Competition, upcoming bands and West End productions.


Why Work for City of Wolverhampton Council?

We invest heavily in skills and training for our employees; you will develop and grow with us through your time, benefiting from regular professional development conversations, and varied training opportunities.

We offer a wide range of benefits including competitive salaries that progress within different grades for the variety of jobs on offer. The majority of our positions offer a generous annual leave entitlement of 25 days - this increases with length of service. There is also an added option to buy up to 10 days additional leave in each leave year. New entrants also benefit from 8 days bank holiday entitlement (basic leave entitlement of 33 days).

The council offers an excellent Local Government Pension Scheme (LGPS) with employee and employer contributions based on salary grades and other benefits including:

  • Index linked pension
  • Option to convert your pension for tax-free cash when you retire
  • Retirement on the grounds of ill-health at any age.

The council also offers a wide range of flexible working options to fit in around your commitments including:

  • Flexi-time
  • Reduced hours working
  • Job share
  • Homeworking
  • Term time only

Other rewards

  • Discounted city parking at a number of sites with reduced charges for blue badge holders
  • Annual Travel Card Scheme
  • Salary Sacrifice scheme for cars - with a wide range of ‘green’ vehicles, cycles and associated equipment, personal IT equipment and smartphones
  • Retail, leisure, legal and ethical savings and loans through our competitive rewards portal

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Company info
01902 552345
City of Wolverhampton Council
Civic Centre
St. Peter's Square
West Midlands

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