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Passenger Assistant

Worcestershire County Council
£11.59 an hour
Closing date
5 Aug 2024

Job Details

Job Title: Passenger Assistants
Salary: £11.59 an hour
Contract: See advert details
Location: Vehicle Pickup points are throughout Worcestershire including Kidderminster, Worcester, Evesham, Bromsgrove, and Redditch

The Role

Approachable, friendly, and always there with a smile? Can you see yourself transporting children and adults to our schools and day centres?

We are looking to appoint enthusiastic and flexible individuals who are calm under pressure with good communication and people skills concerning our passengers. 

You will work as part of a team with the Driver and assist with moving passengers.

You will need to be a team player working closely with our passengers, some of whom have an enhanced care requirement, ensuring their comfort and safety.

A key task in these roles is to physically assist passengers as necessary to and from the vehicle and help them on and off the vehicle by means of step or the vehicle lift according to their level of need. 

Candidates require the ability to undertake moderate physical activity, sometimes in a confined space. 

The role involves traveling on a vehicle on a split shift to safely transport passengers to their destination which may include in the morning and the afternoon.

Due to the nature of the work a criminal record check via the DBS disclosure service will also be required

For further information on this role, please contact the Transport Unit: or 01905 843 506.

Our friendly Recruitment Team can also be contacted at 01905 846 666 or drop them an email, at

Job Title: Passenger Assistant Rigby School  (NBG949 )
Pick up point: Holy Oaks Field 1st School Redditch B976HH
Hours: 25 hours per week, Term-time only

Relief Passenger Assistants:

• Please clearly state in the application form that you are applying for a relief role. 
• Relief roles attract a +14.49% pay enhancement. 
• Relief Passenger Assistants provide cover for sickness, holidays, and busy periods.
• Available hours are at the discretion of business needs, and at your discretion should you want to accept any if they arise. 

Talent Pool

If you would like to be added to the talent pool for salaried vacancies, please apply and indicate this along the top of your application with how many hours would be preferable and what category licence you hold. As and when a suitable vacancy arises, we will be in contact. Please ensure to leave a contact number and email address in your application.


Please indicate at the top of your application if you are applying for a specific route, a relief role or to be added to the talent pool. 

Please find attached a Microsoft Word application form to download. Please complete the information and return this to

Please find the Job Description and Person Specification attached alongside the application form. 

Please write your application with consideration for the essential and desirable criteria on the Person Specification. This should include examples of why you should be considered; and the experience, skills, and knowledge that you would bring to the post.

Application Closing Date: on-going
Anticipated Interview Date: as and when applications are received

Supporting Documents for Passenger Assistant


The work we do at Worcestershire County Council matters! We are there for the most vulnerable people in society who need us the most, we are helping to build a successful and growing local economy, we protect our environment, we improve outcomes for our children, young people and families, and we help ensure our residents are healthier, live longer and have a better quality of life. In short, what we do makes a difference to people's lives!

With so many ways to contribute, the chances are we have a job opportunity that's the career for you.

Click here for Children's Social Work and Adult Social Work vacancies.
While you are working hard, doing your best for the people of Worcestershire, we will do our best to provide an environment that supports and inspires you.  Here are some of the top reasons why you should work here.

Notes for applicants

When you click 'apply', you will be re-directed to Worcestershire County Council's online application site.

To submit your application, you will need to login to our site (this is a separate login to WM Jobs).

First time applicants will be asked to create a new account.  Please note, you are only able to view the Job Description and Person Specification on the WM Jobs board not via Worcestershire County Council's online application site.

If you have a disability and require reasonable adjustments, please let us know. 

Contact details:

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Company info
01905 846666
Worcestershire County Council
County Hall
Spetchley Road

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