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Benefits Assessor

Wyre Forest District Council
£28,948 to £31,479
Closing date
21 Jul 2024

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Local Councils
Job Type
Revenues / Benefits
Contract Type
Fixed Term Contract
Working Pattern
See advert details

Job Details

Are you an experienced housing benefit professional looking for a new challenge? We have an exciting opportunity to join our small and friendly benefits team as a Benefits Assessor.

We’re looking for someone who is self-motivated, with a background in benefits administration, great communication skills and attention to detail.

Using Civica systems, you will be responsible for processing new claims and changes of circumstance for housing benefit and council tax reduction scheme claims.

This is a fixed term position until 31 March 2026 and is suitable for flexible, hybrid or home working.

For more information please contact Laura Coles, Financial Support Manager on 01562 732616 or email

Additional Information:
We invite applicants from individuals across the UK to join our dynamic team as this role supports hybrid working .
Appointment to this post is subject to satisfactory clearance of a basic disclosure check (Disclosure & Barring Services (DBS)) under the Police Act 1997.  Such checks are required for any post holder who will require access to systems containing sensitive data.  You are required to notify the HR Team if you are subsequently arrested, or are being investigated.

Wyre Forest District Council is an Equal Opportunities Employer  

Attached documents
Role Profile Benefits Assessor


Whatever your role within Wyre Forest District Council, every day you will be working to benefit people living in the area. The District is a mix of urban rural, market and riverside town communities covering 195 square kilometres. The three main towns of Kidderminster, Bewdley and Stourport-on-Severn and several surrounding villages including Arley, Rock, Chaddesley Corbett and Wolverley make up the district. Over 100,000 people live here and you can help shape our district’s future as part of our circa 350  strong workforce that strives to make a difference in making sure the services we offer meet the aspirations and needs of our local community.

Working for us:

We value our employees and aim to create a positive, progressive and open work culture that supports everyone to thrive. We believe in rewarding employees and working for us has some great benefits.  We focus on supporting your physical, financial and emotional wellbeing. You can expect to enjoy a range of learning and development opportunities designed to enhance you in your role. Our excellent benefits also include a competitive salary and pension scheme, favourable holiday entitlements and flexible working options. 

We are dedicated to enabling each individual to be the best that they can be, and are committed to equality, diversity and inclusion.

We are a Disability Confident Employer and hold the Defence Employer Recognition Scheme Bronze award.

If you have ambition for yourself and this district, thrive on challenges and getting results, share our values and strive to make others feel valued, then we want to hear from you.

Our Vision:

"A safe, vibrant and clean place to live, work and visit."

Our Values:

Our vision is underpinned by the following values which lie at the heart of everything we do:

  • We are working together 
  • We are fair
  • We are dependable 
  • We put communities first 

Our Priorities:

Our priorities represent what we want to achieve for the social, economic and environmental well-being of the district, they are:

  • Economic growth and regeneration
  • Securing financial sustainability for services the local communities value
  • A clean, safe and green place to live, work and visit

Our locations:

Wyre Forest DC locations image

To find out more:

To find out more about Wyre Forest District Council, or the area we serve please visit our website at, 'Like' us on Facebook or follow us on Twitter @WyreForestDC.

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We've implemented a new system from Monday 4th March which will improve your candidate experience!

There is more information on the WMJobs candidate help page WMJobs Help!

Company info
01562 732721
Wyre Forest District Council
Wyre Forest House
Finepoint Way
DY11 7WF
United Kingdom

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