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ICT Support Apprentice Technician - Ref: TV04924

St James Primary School, Walsall
Brownhills, Walsall
See advert details
Closing date
19 Jul 2024

St James Primary School
Great Charles Street
Brownhills, Walsall WS8 6AE

ICT Support Apprentice Technician - Level 3

The current National Minimum Wage for an apprentice is £6.40 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.

Apprentices will be paid at least the minimum wage rate for their age if they are aged 19 or over AFTER completing their first year. The minimum wage rates are £8.60 an hour for 18–20-year-olds and £11.44 for anyone aged 21 and over.

Apprentices are paid for their normal working hours and training that is part of their apprenticeship.

Fixed-term contract for 18-24 months

Monday-Thursday:       8.30-12.15pm; 12.45-4.30pm
Friday:                          8.30-12.15; 12.45-4.00pm

One of the most essential departments in any organisation is its ICT service, and this is a fantastic apprenticeship opportunity to work in ICT Support for St James Primary School, part of The Lighthouse Federation. Virtually every member of staff and pupil uses IT every day for their work. As a member of our staff team, you’ll be an invaluable member of the school.

  • Responsible for the provision of ICT support in all areas of the school.
  • Repair and maintenance of all Desktop and Laptop PC’s and learning devices e.g. tablets.
  • Assistance with network installations and configuration.
  • Providing support for pupils and staff in the use of ICT.
  • Maintenance of Health and Safety issues related to the use of ICT.
  • The maintenance and improvement of the ICT equipment used in the school.
  • The provision of in-class support for ICT lessons or lessons using ICT in the school.
  • To ensure that at all times, ICT facilities are fully functional and secure.
  • Contribute to the development of ICT and its use within the school.
  • To train other staff in the use of the latest software.
  • Maintenance of existing PCs and Laptops including the installation of all appropriate software.
  • Assist with the maintenance and development of a school wide network.
  • Deliver and set up of portable ICT equipment as required by staff.
  • To maintain and help develop the school website.

To ensure that all ICT systems within the school are installed and operated safely and to remove from use any such equipment that is deemed to be unsafe to use.

Entry requirements: Minimum of 4 x GCSEs Grade A-C including English and mathematics

Training to be provided:

ICT Level 3 Apprenticeship Standard:

Qualification together with onsite training by the employer For those starting at Advanced (Level 3), the expected duration would be eighteen months. There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship. ICT 3 Course 1 – Hardware and Networking

ICT 3 Course 2 – Software and Security

ICT 3 Course 3 – ICT Administration

Professional Development Programme

Some IT skills are required, but even more so, you must be a customer service champion and be someone who wants to help and support others in a school environment.

Also desirable are:

  • General knowledge/understanding of Microsoft  software packages including latest Windows 10/11 and Office 2016/2019/365
  • An ability to rapidly acquire new skills and understanding of software packages

Desire to learn new technologies

  • Excellent communication skills
  • Good organisational skills and ability to show initiative
  • An analytical approach to problem-solving
  • A smart and professional appearance
  • Ability to relate well to children and adults

Understanding the importance of maintaining a professional relationship with pupils

Visits to our school are highly recommended and welcomed.

Executive Headteacher: Mrs Jo Wilson

Tel: 01543 452328

Please email for an application form:

The school is committed to safeguarding and promoting the welfare of children and young people / vulnerable adults and expect all staff and volunteers to share this commitment. 

From September 2022, all schools are required to conduct an online search for any shortlisted candidates, as part of the safer recruitment process. The person carrying out these checks will not be involved in carrying out interviews or making recruitment decisions.  

Please note that we will also begin to seek references if you are shortlisted for the role.   

The post is subject to an enhanced DBS disclosure check along with relevant employment checks.   

The post is subject to DBS check along with relevant employment checks.

Closing date for applications: Friday 19th July 2024

Interviews: Monday 22nd July 2024


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