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Targeted Support Officer

Warwickshire County Council
£23,829- £25,186 pro rata
Closing date
22 Jul 2024

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About Us 

Early Help and Targeted Support services in Warwickshire have seen some exciting changes, helping to ensure children, young people and families access the right support at the right time. This was recognised by Ofsted in our 2021 inspection where we were grade Good in all areas:  


  • Children and families in Warwickshire benefit from consistently good quality services. 
  • Children and families in Warwickshire benefit from a clearly defined and accessible Early Help offer, ensuring that they receive support services when needed.   
  • Children and Families have access to a wide range of helpful services at an early stage, which make a real difference to their lives. 


Warwickshire Children and Families continues to invest in and grow our Early Help service ensuring we can provide the right support at the right time through multi-disciplinary teams, our network and an incredible and established offer.  


We have an exciting opportunity for a permanent, part time (22.5 hours per week) Targeted Support Officer to join our service. Early Help in Warwickshire continues to grow, and the Countywide post will provide support to locality teams in response to the need of the service which may require at different times working across the five districts and boroughs for allocated periods.  

The post holder will be motivated in the coordination of Early Help, working closely with locality-based teams and a range of key stakeholders including statutory partners, service providers, the voluntary sector, children, young people and families. 


About the Role 

      Essential experience to be successful in the role includes: 

  • Educated to degree level (level 6) in a relevant field. 
  • Confident in the delivery of training to professionals. 
  • Model and develop restorative/relational approach to growing partnerships and strong professional relationships. 
  • Develop targeted contacts to increase capacity and effectiveness of the Early Help network. 
  • Communicate and interact with children and families in a restorative manner as part of the Early Help process. 
  • Use Local Authority systems to monitor and record interventions and support for children and families. 
  • Identify services to support children and families and advise practitioners about putting a package of support in place, requiring wide knowledge of the range of services available in the area and their criteria. This includes the administering internal referral systems.
  • Excellent organisational skills to respond to the needs of the service. 
  • Analytical skills


This is a countywide role initially working in Nuneaton & Bedworth. This is a permanent part time role 3 days (22.5 hours).


Click here to download our Why work for Us Brochure


Read more in our Agile Working leaflet


About WCC Children and Families Service 

The Children and Families Service is made up of various teams to support Warwickshire’s children, young people and families. We offer statutory children’s social care and non-statutory support and guidance. We put children and families at the heart of everything we do and work together to improve their quality of life and ensure they receive early support when they need it.?We know families are the experts in their own lives and it is important we listen to them and understand their needs.?We work with them, not to or for them, to keep families together and support them to build on their own strengths and relationships to be the best they can be.?We have invested in new ways of working to allow increased focus on building strong relationships with families and helping them to find long-lasting solutions to any problems they may face.?Our practice helps people to recognise their expertise, so they are resilient and equipped to help themselves and be in control.?Our teams make an impact throughout the county, and everyone has a role to play.? 


Find out why we are good Ofsted


Families First for Children Pathfinder Programme  

Recently, Warwickshire County Council has been successfully chosen as a Wave 2 participant in the Families First for Children Pathfinder. Warwickshire is one of seven new areas to deliver the programme, which aims to improve services to help more children stay with their families in safe and loving homes and protect vulnerable children from harm where needed.  

The Pathfinder Programme vision is to rebalance children’s social care and avoid costly crisis intervention by offering more meaningful and effective early support. All local authorities are expected to implement the recommendations, with national roll out expected in 2025-2027. By becoming a pathfinder, Warwickshire’s Children and Families Service is going to be at the forefront of these once in a lifetime reforms. 

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! 

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure.  Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.


Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund


The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.


Click here to view the benefits at Warwickshire County Council.


Additional Information 

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.


The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.


For an informal discussion about the Early Help Team Manager role and the work of the Early Help service please email or Jennie Palmer, Interim Service Manager and Team Leader:  or Stacey Gill Service Manager


Closing Date: 22nd July 2024

Interview Date: 1st & 2nd August 2024


Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements.


Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more


As a local authority we take on a wide range of roles, whether we are providing specialist care and support to the most vulnerable in our communities, or championing Warwickshire as a choice for business through our work to promote economic growth and innovation.

Warwickshire is famous the world over as Shakespeare’s county— but that’s only half the story.  We’re also vibrant and modern. One of the fastest growing commercial regions in the UK, we’re home to many leading companies and developing exciting opportunities for everyone who lives and works here. 


We pride ourselves on being an innovative employer that like to encourage new ways of working. Likewise, our ability to make decisions quickly is as important to us as it is to our customers.

We work actively with partner organisations to deliver our core services:

  • Schools and Learning
  • Social Care and Health
  • Community Safety
  • Environment and Planning
  • Leisure and Tourism
  • Roads and Travel


Company info
01926 41 8125
HR Service Centre
Shire Hall
CV34 4RL

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